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Dale Earnhardt JR Buick GMC Cadillac

Tallahassee, FL

4.9
308 Reviews

1850 Capital Cir NE

Tallahassee, FL

32308

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Showing 308 reviews

November 22, 2021

I had such a great experience with my vehicle purchase! Matt was very professional and courteous More

by E.K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cohen
Nov 23, 2021 -

Dale Earnhardt JR Buick GMC Cadillac responded

Hi E.k., thank you for taking the time to leave a review for us at Dale Earnhardt Jr. Buick/GMC. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 09, 2021

Paul was a very hinest and trustworthy sales associate & Kathy great in the financial dept More

by jetturknett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy , Paul Fannon
Nov 11, 2021 -

Dale Earnhardt JR Buick GMC Cadillac responded

Jetturknett, thanks for your praise and kind comments about our team. We strive to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a fantastic day!

October 27, 2021

I had a very good experience with this dealership. Travis Asbell was a very professional and an outstanding car salesman, Mr.Asbell made my car buying experience easy and painless as possible. I am very hap More

by Littlems_countrygirl2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Asbell
Oct 28, 2021 -

Dale Earnhardt JR Buick GMC Cadillac responded

Hi Littlems_countrygirl2010, thank you for taking the time to leave a review for us at Dale Earnhardt Jr. Buick/GMC. We're happy we could meet your expectations! We are fortunate to have Travis as part of our sales team. I will share your kind comments with him. If you have any further questions, please give us a call. We're always happy to help!

October 15, 2021

Called to verify a vehicle had specs we were looking for. Get there and it did not have those specs. Tried to require me to fill out paperwork before just opening car to see interior. Was passed around to mu More

by Displeasedshopper
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember their names because there were at least 8 people I was shuffled around between
Oct 15, 2021 -

Dale Earnhardt JR Buick GMC Cadillac responded

We pride ourselves at Dale Earnhardt Jr Buick on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. It's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to turn your experience around. Please reach out to Christine at (850) 580-7662 at your earliest convenience to discuss how we can turn this experience into a positive one. Thank you! We look forward to hearing from you soon!

Oct 15, 2021 -

Dale Earnhardt JR Buick GMC Cadillac responded

We pride ourselves at Dale Earnhardt Jr Buick on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. It's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to turn your experience around. Please reach out to Christine at (850) 580-7662 at your earliest convenience to discuss how we can turn this experience into a positive one. Thank you! We look forward to hearing from you soon!

Oct 15, 2021 -

Displeasedshopper responded

Sorry, but you had 8 chances to prove that to be the case.

Oct 15, 2021 -

Dale Earnhardt JR Buick GMC Cadillac responded

If you're still vehicle shopping, we'd be happy to show you a different experience at our sister store on West Tennessee Street. If you'd reach out to Christine, she'll make sure we have a VIP appointment scheduled with our best advisor for you at Dale Earnhardt Jr Chevrolet. Thank you for your feedback. We'll review your experience with our advisors and managers to help ensure your experience was an exception, not the rule. Thank you for taking the time to leave us your review.

September 30, 2021

Absolutely love my new truck. Alex was a delight to work with. Would recommend her. More

by tniemeyer1149
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 02, 2021 -

Dale Earnhardt JR Buick GMC Cadillac responded

Tniemeyer1149, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

February 24, 2021

Jennifer Richards goes above and beyond Consumer Service Department in All Areas. She Ensures All the work is Properly done. 10 Star Rating if allowed More

by Theresa P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Richards
Feb 25, 2021 -

Dale Earnhardt JR Buick GMC Cadillac responded

Hello Theresa P, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Feb 25, 2021 -

Theresa P responded

Thank you very much, I'll keep going to see Jennifer Richards in the Service Department.

February 18, 2021

Faithlyn is a very pleasant and informative agent with her assistance I will recommend all to shop she is an asset to your company. Keep smiling More

by Val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faithlyn McFarlane
Feb 19, 2021 -

Dale Earnhardt JR Buick GMC Cadillac responded

Val, we are so happy to read such a great review about Dale Earnhardt Jr. Buick/GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2021

Paul was excellent to work with. Purchasing a new vehicle is a time consuming process and Paul was very attentive and knowledgeable about the vehicle we choose going over the different features with More

by cardentrio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Fannon
Feb 06, 2021 -

Dale Earnhardt JR Buick GMC Cadillac responded

Hello Cardentrio, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2021

Tracy was awesome. He was straight forward and took his time with me. I knew what I was looking for and he and the sales team members made it happen. Ask for Tracy. He has been with the company 8 years. Gr More

by sherrodrawlings18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Warner, Terrell Baker
Feb 05, 2021 -

Dale Earnhardt JR Buick GMC Cadillac responded

Hello Sherrodrawlings18, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2021

Faith was great. Really knew her stuff! Very friendly & made our experience stress free! It was a nasty day weather wise but decided to to just go browse at a new vehicle for my birthday. Ended falling fo More

by Lorrilyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faithlyn Mcfarlane
Jan 31, 2021 -

Dale Earnhardt JR Buick GMC Cadillac responded

Hello Lorrilyn, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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