Dale Earnhardt JR Buick GMC Cadillac

I must say I am truly pleased and amazed on how Dale Earnhardt Jr's staff made sure to correct a mistake that left me feeling pretty upset. With the quick response to me and how they showed that yes the Earnhardt Jr's staff made sure to correct a mistake that left me feeling pretty upset. With the quick response to me and how they showed that yes they do care, they fixed my issue asap. The whole staff was very nice and didn't hesitate to take the next step in making sure my questions were answered completely. Lisa, a service advisor handled my service from beginning to the end. Very sweet and gracious person to work with. Lisa made sure all my needs and details were met. Definitely recommend this dealership to everyone. More

We always deal with Paul Fannon when we purchase or lease a vehicle. He is wonderful; always very helpful, straightforward, and patient with us - answers all of our questions and always follows up. I highly a vehicle. He is wonderful; always very helpful, straightforward, and patient with us - answers all of our questions and always follows up. I highly recommend him! More

Very friendly, helpful, and knowledgeable. Made me feel comfortable and glad I have them to deal with. Made me feel comfortable and glad I have them to deal with. More

This is the second vehicle I have purchased from them. Travis Asbell was my sales associate and he is GREAT! Travis Asbell was my sales associate and he is GREAT! More

Made the mistake of telling them I was coming to look at a red GMC Sierra. They added about $4500 in accessories before I got there. None showed of on the internet. $2200 shows up just before we sign the pa a red GMC Sierra. They added about $4500 in accessories before I got there. None showed of on the internet. $2200 shows up just before we sign the papers and they lowballed us on the trade in. Never again. Buyer beware. Took it back for the free first oil change and looked at a truck on the lot. The same running boards that they put on it were $700 cheaper than mine. If I had more space I could tell a lot more. They got me once but never again. More

Go elsewhere. There services and customer care doesnt exist. I brought two cars both had problems as soon as we got off the lot. Dealership hidding xxxx and sellin There services and customer care doesnt exist. I brought two cars both had problems as soon as we got off the lot. Dealership hidding xxxx and selling anything to black customers. We got the cars checked before leaving the dealer and still got problems. Mechanic says they have shade tree mechanics that patch to get you off the lot. More

We met Travis Asbell and made the best deal. Travis Asbell was amazing to work with and so Professional..He was able to located just what I was looking for..👏😁 Thanks so much Travis Asbell for Travis Asbell was amazing to work with and so Professional..He was able to located just what I was looking for..👏😁 Thanks so much Travis Asbell for being there and making me real happy..🇺🇲 More

Tracy was great! Very friendly, polite,courteous and very knowledgeable about vehicle. He was patient & accommodating! He took his time talking with us about features of my vehicle and answered all my guesti knowledgeable about vehicle. He was patient & accommodating! He took his time talking with us about features of my vehicle and answered all my guestions. John Johnson🙄, but he turned it around! More

Called us and told us they had the car in we wanted. We get down there and they tell us they don't actually have it, they're just calling people in to try and sell them other cars on the lot. If you lo get down there and they tell us they don't actually have it, they're just calling people in to try and sell them other cars on the lot. If you look at the age group on the lot. In my opinion it looks like they're targeting older customers with this behavior. Chip shortage is really bringing out the worst in sales people at dealerships. More

Charged 2000.00 more than the advertised price - have copies of the advertised price. cc copies of the advertised price. cc More