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Dale Earnhardt JR Buick GMC Cadillac

Tallahassee, FL

4.9
296 Reviews

1850 Capital Cir NE

Tallahassee, FL

32308

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Showing 296 reviews

August 11, 2022

Very friendly, helpful, and knowledgeable. Made me feel comfortable and glad I have them to deal with. More

by r2rbaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
West Phillips
Aug 14, 2022 -

Dale Earnhardt JR Buick GMC Cadillac responded

Thank you for leaving us this great review. It’s great to know that our team at Dale E Jr. Buick GMC Cadillac met all your expectations. Enjoy your new vehicle and let us know if we can be of any assistance. Have a wonderful day!

July 30, 2022

This is the second vehicle I have purchased from them. Travis Asbell was my sales associate and he is GREAT! More

by hnhmth2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Asbell
Aug 02, 2022 -

Dale Earnhardt JR Buick GMC Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us and are glad to hear we met your expectations. We sincerely thank you for your business and this wonderful review about our team, and your advisor Travis Asbell, he is great and we are fortunate to have him. Enjoy your new vehicle and please let us know if we can be of assistance. Have a wonderful day!

July 07, 2022

Made the mistake of telling them I was coming to look at a red GMC Sierra. They added about $4500 in accessories before I got there. None showed of on the internet. $2200 shows up just before we sign the pa More

by jhuggins1024
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Fannon, Christine Mayne, Samuel Barnes
Jul 08, 2022 -

Dale Earnhardt JR Buick GMC Cadillac responded

Thank you for leaving this review, and letting us know how we performed. We value our clients, and your feedback is very important to us and we are disappointed to hear your experience was less than perfect. Your comments will be shared with upper management so that we may improve our processes. We hope to be of service to you again in the future. Best wishes, Dale Earnhardt Jr. Buick GMC Cadillac

June 20, 2022

Go elsewhere. There services and customer care doesnt exist. I brought two cars both had problems as soon as we got off the lot. Dealership hidding xxxx and sellin More

by Cardoslugger
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Goss, Terrell Baker, Chris Rogo
Jun 21, 2022 -

Dale Earnhardt JR Buick GMC Cadillac responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (850) 391-5472 when you can so we can address this situation directly. Again, thank you and we look forward to hearing from you soon,

April 27, 2022

We met Travis Asbell and made the best deal. Travis Asbell was amazing to work with and so Professional..He was able to located just what I was looking for..👏😁 Thanks so much Travis Asbell for More

by TRUCK BUYER !!!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John , Austin Howze, Travis Asbell
Apr 29, 2022 -

Dale Earnhardt JR Buick GMC Cadillac responded

Thank you for this great review! It’s great to know that our team member Travis was able to help you find the perfect vehicle! Please let us know if we can be of any assistance, we are always happy to help. Have a wonderful day!

February 14, 2022

Tracy was great! Very friendly, polite,courteous and very knowledgeable about vehicle. He was patient & accommodating! He took his time talking with us about features of my vehicle and answered all my guesti More

by Wlogue29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Warner
Feb 17, 2022 -

Dale Earnhardt JR Buick GMC Cadillac responded

Hello Wlogue29, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 28, 2022

Called us and told us they had the car in we wanted. We get down there and they tell us they don't actually have it, they're just calling people in to try and sell them other cars on the lot. If you lo More

by wired420
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The employee that called refused to give their name. The employee that talked to us is not listed.
Jan 29, 2022 -

Dale Earnhardt JR Buick GMC Cadillac responded

Hi Wired420, at Dale Earnhardt Jr Buick GMC, we strive to set the bar high to ensure our customers receive the best service and would like to speak with you more about your recent experience. At a time that works for you, please reach out to us at (850) 580- 9900 so we can address this situation directly. Thank you and have a great day.

January 24, 2022

Charged 2000.00 more than the advertised price - have copies of the advertised price. cc More

by Bear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt
Jan 25, 2022 -

Dale Earnhardt JR Buick GMC Cadillac responded

Thank you for reaching out to us. We regret to hear about the situation you have described and we're disappointed to hear that you did not have a more positive experience with us at Dale Earnhardt Jr. Buick GMC Cadillac. At our dealership, we pride ourselves in straightforward, no-nonsense, and transparent dealings with our clients, and we're disappointed that you don't feel that we lived up to that. We are interested in learning more about your particular situation. If you'd be willing to provide more feedback, please reach out to our managers at (850) 402-5500 so we can assist you further.

November 22, 2021

I had such a great experience with my vehicle purchase! Matt was very professional and courteous More

by E.K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cohen
Nov 23, 2021 -

Dale Earnhardt JR Buick GMC Cadillac responded

Hi E.k., thank you for taking the time to leave a review for us at Dale Earnhardt Jr. Buick/GMC. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 09, 2021

Paul was a very hinest and trustworthy sales associate & Kathy great in the financial dept More

by jetturknett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy , Paul Fannon
Nov 11, 2021 -

Dale Earnhardt JR Buick GMC Cadillac responded

Jetturknett, thanks for your praise and kind comments about our team. We strive to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a fantastic day!

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