Dale Earnhardt JR Buick GMC Cadillac

Been looking for a truck for a few weeks and went to Dale Earnhardt and Craig Lewis helped us get the vehicle we had been looking for. Excellent service! Earnhardt and Craig Lewis helped us get the vehicle we had been looking for. Excellent service! More

Will Smith was awesome. Dealership was more than accommodating for me as an out of state buyer! Dealership was more than accommodating for me as an out of state buyer! More

Awesome experience here at Dale Earnhardt. Thanks to Julian and Terry for their great customer service Thanks to Julian and Terry for their great customer service More

West was not pushy at all. He was fantastic. Thank you for my new ride, West! He was fantastic. Thank you for my new ride, West! More

West was wonderful to our family and made the sales process quick and easy to understand. We will purchase our next vehicles here as well! process quick and easy to understand. We will purchase our next vehicles here as well! More

Mr. Will Smith was such a delight to work with. He listened to our concerns and was super candid about what we should expect. listened to our concerns and was super candid about what we should expect. More

This is my 3rd truck from Earnhardt and I like doing business with these folks. business with these folks. More

I am 70 yrs old and this was my first GM product I have purchased.I have always bought a Ford. This was the worse buying experience I have ever had. It took 4 hours to buy a red GMC pickup. The only one I purchased.I have always bought a Ford. This was the worse buying experience I have ever had. It took 4 hours to buy a red GMC pickup. The only one I could find at that time. We were the only buyers there for those 4 hrs. After 3 hrs they brought us a piece of paper with our low ball trade in. They did change it after we complained. There we two other items on the paper that we had to ask about. They didn't volunteer. One was for running boards and other was for floor covers. It seemed like they were priced too high but what did I know. They added six accessories from the time that I first called until I arrived. None showed up on the internet. Some we written in with a marker lot and some we found out about when they showed us a piece of paper. I have no problem with most of the add ons. It was when I returned for the " free oil change" that I looked at another truck on their lot and saw that they charged me $600 more for the same running boards that I had on my truck. Not to mention $260 for four little pieces of plastic they call door guards. I blame myself for this I sort of knew that they were over charging me for these but after 3 or 4 hours of me and my wife sitting there I guest they just wore me down. If you buy anything from them don't tell them what you are looking for and when you are coming. They will just add more accessories The last problem was that we left with no paperwork. I later find out that it was on a flash drive that we didn't get. After 4 hrs I was just ready to leave. I did call and the sent it to me so I could print my paperwork out myself. The only problem was that I had my paper work and someone else. More

I wouldn’t choose any other dealership. After purchasing my previous vehicle from Dale Earnhardt Jr. Buick GMC Cadillac, and looking into other vehicles and other dealerships, I found myse After purchasing my previous vehicle from Dale Earnhardt Jr. Buick GMC Cadillac, and looking into other vehicles and other dealerships, I found myself right back at Dale Earnhardt Jr. Buick GMC Cadillac. I am always treated with respect, and I always feel like they take the time needed to explain everything and do things the right way. I have worked with salesman Paul Fannon for about a year trying to find the right vehicle. He went above and beyond to make sure I found the car I wanted. He listened and answered all my questions completely and patiently. He learned who I was and remember what my needs were. He is extremely knowledgeable about the automotive industry and the inner workings of the dealership, and he worked hard to make sure that every detail was taken care of. He was easy to communicate with via phone, email, or text, and showed tremendous empathy in all aspects of the process. I didn’t feel like a number. I didn’t feel like just another sale. I felt like I mattered and that they cared enough to spend as much time as needed to make sure that I was satisfied. Dale Earnhardt Jr. Buick GMC Cadillac has always gone the extra mile, and Paul Fannon exceeded all expectations. More

Go see Paul today! Awesome experience from the test drive to driving off the lot! Awesome experience from the test drive to driving off the lot! More