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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,264 Reviews

4,264 Reviews of DCH Wappingers Falls Toyota - Service Center

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December 13, 2023

Overall a good experience, the service was guick, he let me know what needs repair immediately and what can wait. The information provided was up to date. More

by OBSADLER
Recommend Dealer
Yes
Employees Worked With
--MATTHEW MAFFUCCI DCH Wappingers Falls Toyota
Dec 14, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

December 13, 2023

Short and pleasant visit technician was thorough with the inspection on the vehicle good service More

by kay
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Dec 14, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

December 12, 2023

They misplaced a hubcap during maintenance but replaced it without a hassle. It was greatly appreciated. More

by Paul Hirsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback, Paul. We appreciate your business.

December 12, 2023

You guys made it very convenient for me to do my service at your location by providing a complimentary ride to work. I like. receiving the video of the technician working on my car and showing me some of th More

by MRWEISS123
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Dec 12, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

December 12, 2023

I find that not everyone is on the same knowledge page. Technology knowledge seems to be the area. More

by RUNNINGBASES7
Recommend Dealer
Yes
Employees Worked With
Matt Muffucci who was very good and went out of his way to try and solve an issue. Also, Mike O'hare was helpful with same issue about remote start.
Dec 12, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We will be sure to share your comments with our team.

December 12, 2023

I had a pleasant experience. This is my third car from Toyota! Joe was very helpful! More

by tina_gagliardi
Recommend Dealer
Yes
Employees Worked With
Joseph Worthington.
Dec 12, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that Joe was so helpful during your visit!

December 12, 2023

Great customer service from the top down I would recommend DCH Toyota to everyone I know More

by STEFANI1
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
Dec 12, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

December 12, 2023

Fast , knowledgeable Avi helped find a car I liked that checked off the boxes I needed in a car . Fast service and knowledgeable about any questions I had . More

by PAULINEBARTOSIE
Recommend Dealer
Yes
Employees Worked With
Avi
Dec 12, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Avi provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

December 12, 2023

It was a smooth transaction. For being my first buy they were able to make it a good experience More

by DAMARISCAMPOS2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Mejia
Dec 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your first car buying experience.

December 11, 2023

Very pleasant Very pleasant no pressure willing to answer questions from all I would refer you to others More

by SASSYJAB
Recommend Dealer
Yes
Employees Worked With
Joseph Worthington
Dec 11, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

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