DCH Wappingers Falls Toyota - Service Center

Took a month to get a service appt. Service video was rushed through. No one answered phones so I can pay and pick up my car after hours. Finally picked up car to see they never reset s Service video was rushed through. No one answered phones so I can pay and pick up my car after hours. Finally picked up car to see they never reset service indicator. More

So far, I have been very happy. I bought my RAV4 at an upstate dealer but would definitely change to DCH based on their service department. I bought my RAV4 at an upstate dealer but would definitely change to DCH based on their service department. More

Everyone was wonderful listen to my needs and concerns and overall got me the vehicle I wanted and overall got me the vehicle I wanted More

Personable, felt like I was taken care of despite long wait She updated me when I asked for it wait She updated me when I asked for it More

Professional And courteous I didn't have to wait to long for my car Thank you for my car Thank you More

The woman with ted hair who checked me in was the most rude, dismissive person I have ever come in contact with in the service industry. The technician who addressed the concerns with my car did not fix t rude, dismissive person I have ever come in contact with in the service industry. The technician who addressed the concerns with my car did not fix the issue. Overall horrible experience that makes the 'free' oil change almost not worth it. More

In and out. I knew what the issue was but they had to figure it out diagnostially. I will have to go back for a service to replace the part. I knew what the issue was but they had to figure it out diagnostially. I will have to go back for a service to replace the part. More

Accommodations were made for me, car was timely, happy generally with the service Thank you generally with the service Thank you More

I think the rating of 5 explains it all They're both polite and very knowledgeable polite and very knowledgeable More

They went above and beyond to make our anniversary gift to each other very special, including arranging financing and everything prior to arriving. When we got there, we were welcomed as royalty which was to each other very special, including arranging financing and everything prior to arriving. When we got there, we were welcomed as royalty which was very inviting More