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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,251 Reviews

4,251 Reviews of DCH Wappingers Falls Toyota - Service Center

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January 03, 2024

Kept me informed the whole way through the repair process and was super friendly and patient. More

by RUTHH001
Recommend Dealer
Yes
Employees Worked With
Keith Halstead
Jan 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

January 03, 2024

Excellent-informative Welcoming, answered all my questions, explained my options on cars and financing. Went over everything thoroughly and clearly More

by HSER506
Recommend Dealer
Yes
Employees Worked With
Chris heimink
Jan 04, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

January 02, 2024

Honest courteous She took my visit honestly, friendly, heart-fully yet business-quickly and returned with honesty apologizing for a long wait time More

by MURAKAMIKOKO
Recommend Dealer
Yes
Employees Worked With
Kind lady
Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for your review! We appreciate your kind feedback.

Jan 02, 2024 -

MURAKAMIKOKO responded

The front desk lady was courteous and patient even on the most hectic and challenging day of the year

Jan 02, 2024 -

MURAKAMIKOKO responded

The lady was the most courteous and attentive even in the most hectic day of the year. Thank you 🌎

January 02, 2024

Professional helpful and friendly service. As a women shopping for a car, it can be difficult and sometimes people try take advantage or be speak in a condescending manner, I was treated respe More

by MOODANNE
Recommend Dealer
Yes
Employees Worked With
Avi and Kevin
Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad to hear that Avi was so helpful during your visit!

January 02, 2024

Easy to make an appointment but had to wait a few weeks before something was available. Easy check in and check out More

by ELAINE.OGRADY31
Recommend Dealer
Yes
Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your feedback. We really appreciate your business and hope to see you again.

January 02, 2024

I like receiving texts and the video explaining what is being done. Extremely helpful. Waiting time was what was told it would be More

by JHAYES6458
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

January 02, 2024

Dealership is ok. Not sure why it takes two hours for and oil change and inspection . More

by Guac1
Recommend Dealer
Yes
Jan 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

January 02, 2024

Joseph was absolutely wonderful. He was kind, attentive, not pushy, and very knowledgeable about all of the cars. I'd highly recommend him to others! More

by AMYBETHSTALEY
Recommend Dealer
Yes
Employees Worked With
Joseph Worthington
Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad to hear that Joseph was so helpful during your visit!

January 02, 2024

A little bit of waiting but fine The waiting time was just longer than I thought,but overall was fine More

by verapell1955
Recommend Dealer
Yes
Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

January 02, 2024

Friendly and clearly They did like I was expecting they work to help you not to rip you off More

by leo_cas35
Recommend Dealer
Yes
Employees Worked With
Yes
Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

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