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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,251 Reviews
Call Service Center (845) 288-1303

4,251 Reviews of DCH Wappingers Falls Toyota - Service Center

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January 09, 2024

Avi was very helpful and accommodating. He explained the process in depth and made us feel great about the purchase More

by Kristthaqi12
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
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Jan 09, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad to hear that Avi was very helpful with your recent car purchase.

January 09, 2024

Efficient but a bit slow due to insufficient staff. Had to wait longer than expected. More

by DARRYLSNY
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Jan 09, 2024 -

DARRYLSNY responded

Tom Hackett. Did a great job as usual .

Jan 10, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We appreciate your kind words for Tom Hackett.

January 08, 2024

I've bought 4 vehicles from DCH, I always feel comfortable buying cars there. I don't feel rushed and the salesman was very friendly. I'd like to keep coming back to DCH for future transactions. More

by JJDARCY
Recommend Dealer
Yes
Employees Worked With
Loosemane Dessources
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Jan 08, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad to hear that our team was very helpful with your ongoing needs. We really appreciate your business.

January 04, 2024

I enjoy dealing with Tom Hackett very much. He is very knowledgeable and helpful. I'm done with the survey More

by GEOSAF
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Report | Print
Jan 04, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad to hear that Tom Hackett was very helpful with your needs.

January 04, 2024

Scheduled appointment delayed by the dealership. Part was not ordered when appointment was scheduled. Needed to bring vehicle back the day after. More

by D.L.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna
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Jan 05, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

January 04, 2024

Quick, friendly, accommodating The service was good, quick turn around time and really easy to work with More

by KABURNS86
Recommend Dealer
Yes
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Jan 04, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that our team was able to take care of your vehicle in a timely manner!

January 03, 2024

Dealership was clean. Employees were welcoming and friendly. Car was presented to me and serviced as promised. No hidden fees or upsells. More

by MICHAEL.OKEEFE.MAIL
Recommend Dealer
Yes
Employees Worked With
Zion and Matthew Maffucci
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Jan 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We really appreciate your kind words.

January 03, 2024

Overall it has been good. Scheduling has been tough. Can't get through as easy as I use too plus call backs can take multiple days. I know my Toyota is in good hands but the s More

by Mrmitchelll
Recommend Dealer
Yes
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Jan 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your feedback. We appreciate your business and we'll share your comments with our management team.

January 03, 2024

Went to buy battery and was happy with purchase Judy was a big help thank you More

by l.rivera45
Recommend Dealer
Yes
Employees Worked With
Judy
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Jan 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! It's really great to hear that Judy was so helpful with your needs.

January 03, 2024

Smooth buying It wasn't stressful. Pleasant people . Worked hard to get me into a new RAV4 More

by KINNEY0826
Recommend Dealer
Yes
Employees Worked With
Joseph Degroodt
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Jan 03, 2024 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our team provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

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