DCH Wappingers Falls Toyota - Service Center

Lauren Fusaro was spectacular. Smart, accurate, customer focussed and service experiences like this are what keep me coming back to the dealer for my regular maintenance. Smart, accurate, customer focussed and service experiences like this are what keep me coming back to the dealer for my regular maintenance. More

Smooth and precise Everybody at Toyota was extremely nice and knowledgeable. Answered all my questions and got me exactly what I wanted. I would highly recommend. Matthew Rivera is an excellent employee! He and knowledgeable. Answered all my questions and got me exactly what I wanted. I would highly recommend. Matthew Rivera is an excellent employee! He goes above and beyond. Fantastic person as well. Kind and courteous.... More

It's a good dealership I can't understand why Get a job Omfg really Omfg really Omfg really Omfg really More

Quick,efficient,willing to help Even the salesman that sold me the vehicle was very responsive Great sold me the vehicle was very responsive Great More

Morning estimate turned into afternoon estimate which extended a 1 day repair to a weekend in the shop. Pickup took over 30 minutes due to computer problems. Cool video of problems extended a 1 day repair to a weekend in the shop. Pickup took over 30 minutes due to computer problems. Cool video of problems More

Pleasant to work with I liked working with Matt M he was super nice and super duper helpful will like to work with him again super nice and super duper helpful will like to work with him again More

Fantastic? Avi was great Avi was wonderful to work with, very professional and accommodating. Got me the best deal possible and tight situation. Avi was great Avi was wonderful to work with, very professional and accommodating. Got me the best deal possible and tight situation. More

Had oil changed, plug was not installed properly, had to go to another shop to get it all taken care of. Currently awaiting a call from Rob, service manager, to call me back to resolve go to another shop to get it all taken care of. Currently awaiting a call from Rob, service manager, to call me back to resolve More

Was told to bring my car in. Got there and had no idea I needed to have my car wait on line as well as myself wait in a line. I had an 8am apt and there was a long line in front Got there and had no idea I needed to have my car wait on line as well as myself wait in a line. I had an 8am apt and there was a long line in front of me. After waiting my turn I was told I needed to have my car on line. Then after that I was told it was too soon to have the service done. They could rotate the tires but that was too soon as well and the wait time would have been another 1.5 hours. So I left. More

The video inspection was excellent. The tech had some recommendations that were not reviewed by the service advisor with me. The tech had some recommendations that were not reviewed by the service advisor with me. More