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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,230 Reviews
Call Service Center (845) 288-1303

4,230 Reviews of DCH Wappingers Falls Toyota - Service Center

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January 24, 2024

They were very courteous. Did the job sent me the information and I got out at a reasonable time More

by Jaynedimarco
Recommend Dealer
Yes
Employees Worked With
Matthew Rivera
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Jan 25, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

January 23, 2024

Everything was fine. I liked the inspection video. $160 to plug in for engine light evaluation seems unreasonable. More

by FRBOUFFARD
Recommend Dealer
Yes
Employees Worked With
Judy Deems
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Jul 25, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We're glad you liked the inspection video and we understand your concern about the cost for the engine light evaluation. If you have any further questions or need additional assistance, please contact us at (845) 288-0892 so we can promptly assist you. We look forward to the opportunity to serve you better.

January 23, 2024

Car wouldn't start. Called AAA. Came to Toyota. He fit me in to schedule. I am a nurse and needed to get to work and Matthew was able to get me an appt for same day. Ver More

by Kathleen.smith04
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Rivera
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Jul 18, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad Matthew could accommodate you and get your car in quickly, especially considering your important work as a nurse. If there's anything else we can do for you or if you have any further needs, please don't hesitate to reach out. We appreciate your feedback and hope to see you again under better circumstances!

January 23, 2024

good The staff here are very nice, I love it thank you The staff here are very nice. They are very welcoming and they don’t bother me because my English is not good. I like it very much. Thank you. More

by wujingqiusatr
Recommend Dealer
Yes
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Jan 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

January 23, 2024

The staff was courteous and informative as to what was needed for my vehicle performance. More

by Dw7403111
Recommend Dealer
Yes
Employees Worked With
Don't remember.
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Jan 24, 2024 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

January 23, 2024

Made me feel very comfortable. The atmosphere was very nice. I felt like I was in good hands. And my dealer was very good at what he does. More

by NIS14
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

January 23, 2024

Helped us find the car we wanted and were fairly flexible Worked with us to find a car with the options we wanted More

by CAMPSTILL
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
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Jan 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

January 23, 2024

I went there in the morning and picked up my new truck in the afternoon More

by donaldabeer.db98
Recommend Dealer
Yes
Employees Worked With
Kurt
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Jan 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

January 20, 2024

Great service with friendly workers you can trust. So thankful for the roadside assistance and quick flat tire fix More

by Crystalnm4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

January 20, 2024

I went in, and they took care of all my issues, and a fast And efficient matter More

by metalmanloc91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for your review! We are so glad to hear that our team was able to take care of your vehicle in a timely manner!

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