Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,228 Reviews
Call Service Center (845) 288-1303

4,228 Reviews of DCH Wappingers Falls Toyota - Service Center

Sort by
February 15, 2024

Informative n accommodating Follow up told me of options for drop off pending snow storm. Offered car service for dropping off car More

by JEREJR1016
Recommend Dealer
Yes
Employees Worked With
Judy Deems
Report | Print
Feb 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

February 15, 2024

Willing to work with my budget and presented a few options. Delivery was in my timeframe More

by BRIANTOMMASINI
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
Report | Print
Feb 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We really appreciate your kind words.

February 14, 2024

We got a good price and quick service to replace our rear lights cover. We were pleased with how soon the service was done. More

by aguero53
Recommend Dealer
Yes
Employees Worked With
Judy
Report | Print
Feb 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

February 14, 2024

I like the prompt and efficient service. This is my second visit for regularly scheduled maintenance. I don't have any other mode of transportation, so I have to wait during the appointment. More

by WILDALIN
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
Report | Print
Feb 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

February 14, 2024

Looked at everything. Needed to order a part. Arranged for a ride home pending repairs. More

by Steven.a.greenwell
Recommend Dealer
Yes
Employees Worked With
Judy
Report | Print
Feb 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

February 14, 2024

Efficient, quick. I really liked the video describing all that needed to be done. I trust bringing my car to get serviced there. More

by Abby
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Report | Print
Feb 14, 2024 -

Abby responded

Thank you very much for the great service.

Feb 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

February 14, 2024

Lauren was wonderful! Patient, funny and understanding- give her a promotion! My service experience was fantastic which is why I keep coming back. More

by onespecialteacher
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
Report | Print
Feb 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your kind remarks for Lauren!

February 14, 2024

I brought the car in for basic maintenance. The work was done. They sent me a video explaining things. They finished up and I went home. More

by SCOTTFROMMER
Recommend Dealer
Yes
Report | Print
Feb 14, 2024 -

SCOTTFROMMER responded

Everything was fine. Nothing particularly exciting.

Feb 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad to hear that you had a positive experience at our dealership!

February 13, 2024

Great They do a great job all the time very happy Great service all the time happy More

by dandgschiller
Recommend Dealer
Yes
Report | Print
Feb 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

February 13, 2024

Tire rotation and oil change took over 3 hours, when I was told it would be about 90 minutes. More

by joto125
Recommend Dealer
No
Employees Worked With
Matthew
Report | Print
Feb 14, 2024 -

DCH Wappingers Falls Toyota responded

I hope this message finds you well. I wanted to extend our sincerest apologies for the extended wait time you experienced recently. Your time is valuable, and we regret any inconvenience caused by the delay in our service. We're dedicated to providing prompt and efficient service, and we fell short of our usual standards during your recent visit. Please know that we're taking immediate steps to address this issue and prevent it from happening in the future. Your satisfaction is of the utmost importance to us, please feel free to reach out to me directly. Rob Sexton Fixed Operations Manager (845) 296-4261 robertsexton@lithia.com

1
...
61
62
63
...
423