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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,227 Reviews

4,227 Reviews of DCH Wappingers Falls Toyota - Service Center

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February 29, 2024

Very good and friendly They are very good and friendly and hardworking ..very nice to meet them . Judy was helping me a lot More

by ALLFAYSAL852
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera and Judy Deems
Feb 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Judy and our team members were able to take care of your vehicle in a timely manner!

February 29, 2024

Just went to service needs change the oil and a few recommendations, but the oil change in my RAV4 last Sat. More

by ml.castellano84
Recommend Dealer
Yes
Feb 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle and you're pleased with everything.

February 29, 2024

All personnel friendly and knowledgeable Took the time to answer all my questions Financing personnel took the time (Dylan) and went over the financial documents and answered all my questions More

by nyyanksat
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare and Dylan
Mar 02, 2024 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Michael O'Hare and Dylan provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

February 28, 2024

Smooth transaction and helpful/friendly staff Easy to work with and had the car I wanted in the color I wanted. More

by BIRDR3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Degroodt
Feb 28, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are very glad to hear that our team was so helpful with your needs.

February 28, 2024

Excellent The service agent was great and very helpful. I give her a 5 for Excellent! Thanks very much, John More

by JOHN.CARY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
A lady but I don't know her name
Feb 28, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

February 28, 2024

Friendly Service, Friendly service, and the work was done in a timely manner. It was a pleasure. More

by JCGOLF44
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
Feb 28, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

February 28, 2024

I was very happy with my service. I like how I received an all point inspection video. Staff was all very nice. Did not feel pressured to get anything other than what I visited the se More

by KELIEDAN5
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Feb 28, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

February 28, 2024

I love the convenience of the lifetime oil changes, complimentary inspection, and the Lift shuttle car. I didn't love Lift car that picked me up but I think that's is out of Toyota's control. Also, the More

by adrienreju
Recommend Dealer
Yes
Employees Worked With
5
Feb 28, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

February 28, 2024

We are repeat customers. All good experiences to date. We plan to shop with you again. More

by rmorhouse
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Feb 28, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are very glad to hear that our team was so helpful with your needs and we'll look forward to helping you again with any future needs.

February 27, 2024

On time and efficient Timely informative got all questions answered and explanations given promptly Excellent More

by C.Mckay
Recommend Dealer
Yes
Employees Worked With
Judy Deems
Feb 28, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

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