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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,223 Reviews
Call Service Center (845) 288-1303

4,223 Reviews of DCH Wappingers Falls Toyota - Service Center

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March 05, 2024

Lauren scheduled my service appointment and even though the service dept. took forever to fix my brakes she made sure that I could have transportation so I didn't have to sit waiting. More

by onespecialteacher
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
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Mar 05, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Lauren was able to take care of your vehicle in a timely manner!

March 04, 2024

Everyone is so nice and helpful I tell everyone to come to this dealership Thank you for caring More

by FINNISHPRIDE40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren
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Mar 05, 2024 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

March 03, 2024

Leased a Corolla LE Avi helped us decide between financing a new car, used car and leasing. More

by DEBDYLE
Recommend Dealer
Yes
Employees Worked With
Avi
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Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are very glad to hear that Avi was so helpful with your new lease!

March 03, 2024

Judy was great! She empathized with my concerns and made sure to get my vehicle set and had me informed of everything along the way. I was shocked I had so much cont More

by hmartyn2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Judy
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Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars and Judy was very helpful with all of your needs.

March 03, 2024

Easy to trust great service department Judy was super easy to talk to super friendly and amazing More

by jtaylor1988
Recommend Dealer
Yes
Employees Worked With
Judy deems
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Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Judy was able to take care of your vehicle and you're pleased with everything.

March 03, 2024

Great to work with and polite Knowledgeable and very patient. Easy to work with and try to help you out the door More

by Jasonsavoy1990
Recommend Dealer
Yes
Employees Worked With
Kurt K
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Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

March 02, 2024

We came in for a simple fix and it ended up being a big issue. The problem was explained to us and a resolution was planned. More

by susanrotolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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March 02, 2024

Thomas is always the best, works around my busy schedule and gets my cars serviced promptly More

by memonewman11x
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Thomas was able to take care of your vehicle in a timely manner!

March 02, 2024

The engine in the truck we purchased went and you all blew us off multiple times. More

by esmccombs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 02, 2024

Zion truly cares about his customers. Made the process stress free and explained everything about the car More

by Katie.rivituso
Recommend Dealer
Yes
Employees Worked With
Zion
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Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Zion was so helpful and we appreciate your business.

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