Back

DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,223 Reviews

4,223 Reviews of DCH Wappingers Falls Toyota - Service Center

Sort by
March 14, 2024

Very caring, and trusting about everything. The sales and service team are very helpful. They make you feel right at home. DCH wants to make sure you are fitted for the perfect vehicle and pric More

by Outdoorsman31269
Recommend Dealer
Yes
Employees Worked With
Keith and Lauren
Jul 23, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words and loyalty! We're thrilled you've had positive experiences with our sales and service teams at DCH. Your comfort and satisfaction are our priorities, and we're grateful for your trust. If you need anything else or have more feedback, please reach out. We're here to help and look forward to serving you again!

March 13, 2024

Wonderful, pleasant Lauren always goes beyond her duties She always care for her customers Thanks More

by DLOOVE75
Recommend Dealer
Yes
Employees Worked With
Lauren
Mar 13, 2024 -

DLOOVE75 responded

She's the best.

Mar 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Lauren was so helpful with your needs.

March 13, 2024

Nice and easy. I use afternoon appts, let emergencies go first in morning Less hectic, no impatient waiters. More

by RAC717
Recommend Dealer
Yes
Employees Worked With
Judy
Mar 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

March 13, 2024

Everything went quite smoothly. Every one I talked with especially Kurt Kusek, was on top of any question I had. More

by jheck177
Recommend Dealer
Yes
Employees Worked With
Kurt Kissel
Mar 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that Kurt Kusek was so helpful with your service needs.

March 13, 2024

Excellent customer service; fixed the problem; and provided a loaner vehicle while it was being repaired. I'm very happy with the overall experience. Thomas was great! More

by Jeffrey Crawford
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Mar 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us, Jeffrey. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your kind remarks for Thomas as well.

March 12, 2024

Top notch. Making the appointment was seamless. No wait time once at the appt. Respectful interactions. More

by GCHENARDMURPHY
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Mar 12, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

March 12, 2024

Only dealership I use. Over the past 6 years I have recommended it to numerous family members. At this time my entire immediate family and myself all drive cars from DCH. W More

by ERNESTSUTER
Recommend Dealer
Yes
Employees Worked With
Zion
Mar 13, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that Zion was so helpful and thanks for choosing our dealership for your needs.

March 11, 2024

Dealership has excellent customer service and sales dept. No need to say anything more Goodbye More

by mcaleavey07
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Mar 12, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad to hear that you had such a positive experience at our dealership!

March 11, 2024

Excellent service including updates on a timely basis I'm not so much for words unless there's something for me. More

by bcsciacca
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Jul 09, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad you appreciated our timely updates and service. If there's anything specific you'd like us to focus on or any way we can further assist you, please let us know. Your satisfaction is our priority!

March 10, 2024

Longer wait than usual, typically would be done within 1 hr for same service in the past. This time over 2 hours. Also not as easy to get an appointment as it used to be. Need to book 2 months in advance. O More

by njb215
Recommend Dealer
Yes
Mar 09, 2024 -

njb215 responded

Grateful for the complimentary servicing on my car.

Mar 10, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

...
53
...