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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,315 Reviews

4,315 Reviews of DCH Wappingers Falls Toyota - Service Center

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February 27, 2025

She was a pleasure to deal with very efficient when everything was finished, she came out, explained it to me and told me where my car was More

by moocycle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your positive experience! We're thrilled to hear that Lauren was a pleasure to work with and that everything went smoothly. We appreciate your feedback and hope to see you again soon!

February 27, 2025

Thomas iis a very pleasant and great person to deal with in this company. He Always explains things in an understandable way. . I only trust to bring my 4Runner to this Toyota. More

by ELKJACKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're so glad to hear that Thomas has provided such great service and that you trust us with your 4Runner. We truly appreciate your loyalty and look forward to continuing to serve you!

February 26, 2025

This is my favorite Toyota dealership there are friendly and good service thank you Wappingers Falls Toyota More

by Mahbub Alam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words and the 5-star review! We're thrilled to be your favorite Toyota dealership and are grateful for your support. We look forward to continuing to provide you with great service at Wappingers Falls Toyota!

February 26, 2025

Everything was well communicated and organized from the moment I got there. They took my car and kept me informed of their findings. The service was speedy and I plan to come back. More

by Briannahfinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Maffucci
Feb 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your positive feedback! We're thrilled to hear that your experience with us was smooth, organized, and efficient. Keeping our customers informed is a top priority, and we're glad we could meet your expectations. We look forward to seeing you again soon!

February 26, 2025

Dead battery on a new Prius . .. Fast help from Toyota Roadside Assistance ... Quickly diagnosed and replaced by DCH Service department ... Thanks DCH!! More

by QUICKLEROBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

DCH Wappingers Falls Toyota responded

We're glad to hear that Toyota Roadside Assistance and our service team were able to get you back on the road quickly. Thank you for trusting DCH, we appreciate your support!

February 25, 2025

They always take of me and I recommend them 100%. They are a good group of workers. More

by Lexandralee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for the kind words! We’re thrilled to hear you’ve had great experiences with us. We truly appreciate your recommendation!

February 25, 2025

Great customer service. Everyone was extremely courteous. Kept me updated on service. Service was completed in an hour. More

by LJENKELEIT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a great experience and that our team kept you informed throughout. We look forward to serving you again in the future!

February 25, 2025

Great customer service! !! Everyone was so courteous. Was updated about service and completion. Was done in an hour. More

by LJENKELEIT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear you had a positive experience with our team. We appreciate your feedback and look forward to serving you again!

February 22, 2025

Very helpful, honest, and communicative. On this day, they were also had me in and out VERY fast. Excellent dealing with them, for years, for my service needs! More

by gtflygirl
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Feb 23, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for the wonderful feedback! We're glad to hear you've had such a positive experience with us over the years. We always strive to provide fast, honest, and efficient service. Looking forward to continuing to assist with all your future needs!

February 21, 2025

Very professional and helpful. I would use them again and again. The atmosphere is very positive and conducive to customers. This is my second time buying from them More

by AEBIGBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hemlich and Keith Halstead.
Feb 22, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that your experience was professional and positive, and that you’ve chosen us for your second purchase. We truly appreciate your continued trust and look forward to assisting you again in the future!

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