DCH Wappingers Falls Toyota - Service Center

Two hour and 15 minute wait for NYS inspection I made an appointment in advance and I was at the dealership over 2 hours for a NYS inspection. Inspection was thorough but estimate of repair was to I made an appointment in advance and I was at the dealership over 2 hours for a NYS inspection. Inspection was thorough but estimate of repair was totally misleading. Items on the repair list were double entered giving an estimate much too high. Upon completion the car was not parked where I was told it would be. More

Good experience Everything went as expected, coffee was good while waiting for service. Sales man, mike, was honest and to the point. Much better experience than Toy Everything went as expected, coffee was good while waiting for service. Sales man, mike, was honest and to the point. Much better experience than Toyota Kingston. Thanks....Jim More

First Service since purchasing the vehicle I was very pleased with the service. Greeted warmly, service to be performed explained, how long it would take, nice waiting area and clear explanatio I was very pleased with the service. Greeted warmly, service to be performed explained, how long it would take, nice waiting area and clear explanation of what was done after service performed. More

Great experience. Great experience having the Camry serviced. Will bring the car in again when required. Will tell friends about the experience. Smiling and professiona Great experience having the Camry serviced. Will bring the car in again when required. Will tell friends about the experience. Smiling and professional staff helped me. More

Dead battery - on a Sunday! I had the misfortune of finding the battery in my Sienna dead on a Sunday just after lunch. I was able to arrange for a jump start using Toyota Care, I had the misfortune of finding the battery in my Sienna dead on a Sunday just after lunch. I was able to arrange for a jump start using Toyota Care, and get the vehicle to the shop in time to get the battery changed out all in the same afternoon. I was also very happy to find this repair covered by the vehicle warrantee. Thanks to the helpful people at DCH Wappingers Falls Service and Toyota Care for the great support! More

Helpful, professional, thorough servicing I have worked with setting up my servicing with Evan. He is always prompt in communicating with me and thorough in explaining situations. I could not I have worked with setting up my servicing with Evan. He is always prompt in communicating with me and thorough in explaining situations. I could not ask for better customer service. More

Confident to go I love the fact that its easy to make an appointment and that Evin always provides excellent service. Evin is personable, articulate and goes above an I love the fact that its easy to make an appointment and that Evin always provides excellent service. Evin is personable, articulate and goes above and beyond. More

60K mile service Tom explainedthe service items, went over the cost and the expected completion time. He kept me informed throughout the service and then explained all Tom explainedthe service items, went over the cost and the expected completion time. He kept me informed throughout the service and then explained all that was done by the technician More

Recall processed on time For a six hour piece of work the finishing estimate was right on. The loaner car was greatly appreciated and was fun to drive. Thanks. For a six hour piece of work the finishing estimate was right on. The loaner car was greatly appreciated and was fun to drive. Thanks. More

15K mike service DCH always provides friendly, professional and quick service both on the phone and at their dealership. They make it easy to keep my car in great oper DCH always provides friendly, professional and quick service both on the phone and at their dealership. They make it easy to keep my car in great operating condition. More