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DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,378 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,378 Reviews of DCH Wappingers Falls Toyota - Service Center
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January 30, 2018
Great Service It’s nice to be able to drive into the shop get out where it’s clean and dry and not have worry about parking or the weather and go right to an associ It’s nice to be able to drive into the shop get out where it’s clean and dry and not have worry about parking or the weather and go right to an associate! More
by pgalla22
Employees Worked With
Kathleen Crosbie
January 30, 2018
first time in toyota service center My first visit at the service center was very basic. Had my tires rotated. The service center person who checked me in was quick and efficient. I o My first visit at the service center was very basic. Had my tires rotated. The service center person who checked me in was quick and efficient. I only waited a short time and she was back to show me my paperwork, had me sign it and I was on my way. It was a positive experience. More
by mmdemike
Verified CustomerEmployees Worked With
I don't remember her name but she had below shoulder length blonde hair.
January 30, 2018
Fast service Very efficient service, customer lounge very clean with coffee and bagels, very clean bathroom. Table and chairs for catching up on work away from a s Very efficient service, customer lounge very clean with coffee and bagels, very clean bathroom. Table and chairs for catching up on work away from a separate area for those who want to watch tv. Kids area also available. More
by andrewtoms3
Employees Worked With
January 30, 2018
Professional and courteous. The work was diagnosed and done quickly and proficiently. Dena was very courteous and professional in her demeanor. I will look for her and courteous. The work was diagnosed and done quickly and proficiently. Dena was very courteous and professional in her demeanor. I will look for her the next time service is needed. More
by JOHNW1381
Employees Worked With
Dena Ramondo
January 30, 2018
Oil change Prompt service . Clean and professional dealership. Everything is explained that has to be done and is also printed out for you to keep. Thanks you Prompt service . Clean and professional dealership. Everything is explained that has to be done and is also printed out for you to keep. Thanks you More
by Guac1
Employees Worked With
Allison Croshier
January 29, 2018
Superb customer service Dena in service is superb! She makes me feel like family when I come in and knows exactly who I am when I walk thru the doors. I'm glad she's part o Dena in service is superb! She makes me feel like family when I come in and knows exactly who I am when I walk thru the doors. I'm glad she's part of the team and so happy she's my service rep! More
by kathleen 1038
Employees Worked With
Dena Ramundo
January 29, 2018
Great auto shop I didn’t have an appointment but I was treated as though I did Dena was excellent and was able to fit me in for an oil change and the crew did an exce I didn’t have an appointment but I was treated as though I did Dena was excellent and was able to fit me in for an oil change and the crew did an excellent job More
by MONSR5
Employees Worked With
Dena
January 29, 2018
Good team overall My wife and me have bought or leased 7 Toyotas in the past 20 years. Of the 3 dealerships we have used in the local area DCH has been the best service My wife and me have bought or leased 7 Toyotas in the past 20 years. Of the 3 dealerships we have used in the local area DCH has been the best service center which is why we bought our last Toyota at DCH More
by Jerry
Employees Worked With
Deena (service), Allison Croshier, Mike Giordano
January 28, 2018
Professional and competent I was able to get an appointment in a reasonable amount of time. The staff was courteous and helpful. When an additional repair issue came up, they we I was able to get an appointment in a reasonable amount of time. The staff was courteous and helpful. When an additional repair issue came up, they were able to provide me with a ride to my job four miles away, and to pick me up in the afternoon. More
by JEANSTRN1
Employees Worked With
Allison Croshier
January 27, 2018
25,000 mile service RAV4 needed recommended service. Originally had a later appointment. They took me in a few hours early so I could get to a doctors appointment. Also, RAV4 needed recommended service. Originally had a later appointment. They took me in a few hours early so I could get to a doctors appointment. Also, got me out of there as fast as possible. Highly recommend them. More
by theppilot22
Employees Worked With
Mike Giordano
