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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,382 Reviews
Today: 7:00 AM - 5:30 PM Open Now
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4,382 Reviews of DCH Wappingers Falls Toyota - Service Center

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January 31, 2018

Good experience My Camry displayed a maintenance required sign on the hud. Came in to get the multipoint inspection and cabin air filters changed. Took about an hour, More

by AJADHAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Jan 31, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for taking the time to write about your maintenance experience. We are glad you have not any any issues with your car since. Come back anytime!

January 31, 2018

This service trip was good . Although you book a $25 service online and you get charged $60 with no explanation offered as to why. You have to ask. But they're trying. Whate More

by KMANDERSON164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall names of anyone
Feb 01, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for leaving a positive review! I want to apologize for any confusion regarding service prices. We appreciate the constructive feedback and hope that we can serve you again in the future!

January 31, 2018

Good service Kathleen was friendly and very helpful . She made an effort to explain what was previously done to my car and what the next service was going to consi More

by samito184
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Jan 31, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We are so happy Kathleen was able to make everything clear and consistent for you.

January 31, 2018

quick, complete, comfortable, friendly. Location is convenient to where I live. Wait area is comfortable, and clean. Appointments are easy to arrange. Staff are friendly. I like to have More

by PETER GIUNTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Feb 01, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the great review, Peter! I am pleased to hear our service team was able to take care of you and make you feel comfortable. We look forward to helping you with further maintenance needs!

January 30, 2018

first time in toyota service center My first visit at the service center was very basic. Had my tires rotated. The service center person who checked me in was quick and efficient. I o More

by mmdemike
Recommend Dealer
Yes
Employees Worked With
I don't remember her name but she had below shoulder length blonde hair.
January 30, 2018

Fast service Very efficient service, customer lounge very clean with coffee and bagels, very clean bathroom. Table and chairs for catching up on work away from a s More

by andrewtoms3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2018

Professional and courteous. The work was diagnosed and done quickly and proficiently. Dena was very courteous and professional in her demeanor. I will look for her More

by JOHNW1381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena Ramondo
Jan 31, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review!

January 30, 2018

Oil change Prompt service . Clean and professional dealership. Everything is explained that has to be done and is also printed out for you to keep. Thanks you More

by Guac1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Jan 30, 2018 -

DCH Wappingers Falls Toyota responded

Dear Guac1, Thank you for the flattering review. We are so happy to hear that you enjoyed your experience. Thank you for your business!

January 30, 2018

Great Service It’s nice to be able to drive into the shop get out where it’s clean and dry and not have worry about parking or the weather and go right to an associ More

by pgalla22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Jan 31, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We hope to work with you again in the future.

January 29, 2018

Great auto shop I didn’t have an appointment but I was treated as though I did Dena was excellent and was able to fit me in for an oil change and the crew did an exce More

by MONSR5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena
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