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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,334 Reviews

4,334 Reviews of DCH Wappingers Falls Toyota - Service Center

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August 21, 2024

I wanted a vehicle with no fuss, and I left with a vehicle without feeling distress or feeling unease or pressured about the purchase. Most of my time was spent waiting for my vehicle to get cleaned. More

by jla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Fico-Bares
Aug 21, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re delighted to hear that Michael and Dylan made your vehicle purchase smooth and stress-free. It’s great to know that you felt no pressure and had a positive experience with us. We appreciate your feedback and hope you enjoy your new vehicle! 🚗✨

August 20, 2024

Great communication. Easy to book appointment Responsive to concerns about car. Even going here for 5 years More

by lydster26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear you’ve had a great experience with us over the past five years. We’re always here to assist with any concerns and ensure your appointments are smooth and easy. Looking forward to continuing to serve you!

August 19, 2024

Thans and thans toyota Toyota very good and bitiful I liked toyota thank you so much More

by AHMAD-SAFI2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're delighted you like the Toyota. If you need any assistance, just let us know.

August 19, 2024

Keith was very helpful getting our catalytic converter etched. Thank you. Blah blah blah blah More

by BETHLAZZ30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear Keith was able to assist you with etching your catalytic converter. If you need any further help or have additional questions, feel free to reach out.

August 17, 2024

My inspection was done at a timely manner and maintenance requirements were suggested for my car for the next oil change. I was very happy and pleased that I passed inspection without worries. More

by SKADIDLER507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew the new employee
Aug 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We’re pleased to hear that the inspection was completed promptly and that you’re satisfied with the maintenance recommendations. It’s fantastic that the inspection went smoothly. If there’s anything else needed in the future, just let us know!

August 16, 2024

Courteous and professional. Clean setting. Detailed description of work done on vehicle. Keep you posted every step of the way More

by AJ59
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt, Maffucci
Aug 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re glad you found our service courteous and professional, and that you appreciated the detailed updates and clean environment. Your satisfaction is our priority, and we look forward to assisting you again!

August 16, 2024

This dealership has the most up-to-date technology and best facilities to offer the best service and a great team!! More

by Cargo_vroom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren in Service Department
Aug 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review! We're thrilled to hear you appreciate our advanced technology and facilities. Our team is dedicated to providing top-notch service, and your feedback encourages us to keep up the great work. Looking forward to serving you again!

August 15, 2024

Always a pleasant experience when having my car serviced at DCH. A like their professionalism. Free coffee bar is great while waiting, the video I receive for each inspection/work done is a nice. My servic More

by Gabor K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We’re thrilled to hear you enjoy the professionalism and amenities at DCH. It’s great to know Tom’s expertise and the video updates are making your experience even better. We look forward to serving you again soon! 🚗☕️

August 15, 2024

Tom did everything right . He is the only guy I want to del with for service.He is a credit to your company! More

by MSMAC8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review! We’re delighted to hear that Tom provided exceptional service and that he’s become your go-to person for service. We’re proud to have him on our team and appreciate your kind words!

August 15, 2024

The dealership went out of their way to accommodate me even though the car was not purchased there More

by Merrymacs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re glad to hear that we could accommodate you, even though the car wasn’t purchased here. Your satisfaction is our priority, and we appreciate your trust in us. If you need anything else, don’t hesitate to reach out!

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