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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,182 Reviews

4,182 Reviews of DCH Wappingers Falls Toyota - Service Center

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January 15, 2018

Always a Good Experience When you bring your vehicle for service at DCH Wappinger Toyota, you will experience friendly, helpful and knowledgeable staff and timely, quality mai More

by dlenhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Croshier
Jan 16, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide incredible feedback! I will be sure to pass along the great review to our team

January 15, 2018

5K plus recommended services Three recommended services following previous three-month service requested and completed. Three additional recommended services provided on date of r More

by FOJACKSON40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josephine Nikolla
Jan 16, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great, five-star review!

January 15, 2018

Excellent service very pleased with my experience. Rep was knowledgeable and professional. Service was performed in a reasonable amount of time and the waiting area was More

by RICHNSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Jan 16, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great review of our service department!

January 15, 2018

Service experience - tire low pressure Great experience in all respects. Very satisfied with the service advisor's help, knowledge and attitude, the time it took to detect and fix the probl More

by Rina
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josephine Nikolla
Jan 16, 2018 -

DCH Wappingers Falls Toyota responded

Rina, thank you for the incredible, five-star review!

January 15, 2018

The best in the business Mike Zimmerman the mechanic as one of the best mechanics I've had several cars work done with him before and he absolutely is extraordinary and except More

by MARK.DALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2018 -

DCH Wappingers Falls Toyota responded

Mark, thank you for the great review of your experience working with Mike!

January 14, 2018

Exemplary service I appreciate the professionalism by the service reps and waiting room facilities. I also appreciate the level of detail provided to me about my car m More

by 164HALFMOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember my service rep's name but he was excellent.
Jan 16, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the stellar review!

January 14, 2018

Great work. Great customer service.Very friendly staf.Work is always done on time.I love DHC dealer.I always buy my cars service them at DHC. More

by VIVIANABENITEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel
Jan 16, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the awesome, five-star review! We appreciate your loyalty and hope you come see us again soon!

January 14, 2018

Fast and convenient We brought our Sienna in for the 15000 mile service and waited for it. Service was fast and the waiting room was convenient - tv, coffee, even bagels More

by njellis7021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think that was her, Allison Croshier
Jan 16, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great review of our service department!

January 13, 2018

Good Experience Kathleen was great--friendly and efficient. The actual service was slow--I had an appointment,(so I would not have to drop off the car), but still wa More

by Patty S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Jan 16, 2018 -

DCH Wappingers Falls Toyota responded

Patty, thank you for the stellar review of your experience working with Kathleen!

January 13, 2018

Efficient experience The staff was pleasant and helpful, and I know I can always trust the work done on my car by DCH Wappingers. I was in and out within an hour. More

by WLUNDY22390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Korwatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano
Jan 16, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the awesome review! I am so pleased to hear our staff could help you find what you were looking for!

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