DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,182 Reviews of DCH Wappingers Falls Toyota - Service Center
Helpful, professional, thorough servicing I have worked with setting up my servicing with Evan. He is always prompt in communicating with me and thorough in explaining situations. I could not I have worked with setting up my servicing with Evan. He is always prompt in communicating with me and thorough in explaining situations. I could not ask for better customer service. More
60K mile service Tom explainedthe service items, went over the cost and the expected completion time. He kept me informed throughout the service and then explained all Tom explainedthe service items, went over the cost and the expected completion time. He kept me informed throughout the service and then explained all that was done by the technician More
15K mike service DCH always provides friendly, professional and quick service both on the phone and at their dealership. They make it easy to keep my car in great oper DCH always provides friendly, professional and quick service both on the phone and at their dealership. They make it easy to keep my car in great operating condition. More
Recall processed on time For a six hour piece of work the finishing estimate was right on. The loaner car was greatly appreciated and was fun to drive. Thanks. For a six hour piece of work the finishing estimate was right on. The loaner car was greatly appreciated and was fun to drive. Thanks. More
The the was very good I went in to have my car cleaned and detailed It took about 2 hours The guys were courteous and kind That's was nice I went in to have my car cleaned and detailed It took about 2 hours The guys were courteous and kind That's was nice More
35000 service review 90-Going to DCH for my 35000 mile service was a pleasant experience. My Service rep Allison Croshier was pleasant and knowledgeable. As it was a lon 90-Going to DCH for my 35000 mile service was a pleasant experience. My Service rep Allison Croshier was pleasant and knowledgeable. As it was a longer service, the time waiting was bearable. The service waiting area at DCH is clean, comfortable and the coffee is always a welcome feature. More
First time getting my 2017 Yaris serviced When I made my appointment I wish somebody would've told me just to pull into the service bay instead of getting out of my car. I also had to wait fo When I made my appointment I wish somebody would've told me just to pull into the service bay instead of getting out of my car. I also had to wait for a women to check in even though there were two men sitting without customers. I also had to wait an hour and a half for a oil change and tire rotation even though I let them know I was in a hurry. More
Excellent Micke was great. He explained everything to me. Very courteous. He was patient and knowledgeable about my car. I would definitely recommend me to my Micke was great. He explained everything to me. Very courteous. He was patient and knowledgeable about my car. I would definitely recommend me to my friends that service their cars with Toyota. More
Woderful Everyone was pleasant and helpful. They got me out as quick as possible. I always have a good experience when I need service. Everyone is knowledgea Everyone was pleasant and helpful. They got me out as quick as possible. I always have a good experience when I need service. Everyone is knowledgeable More
Disappointed The computer was down so had a 2 hour wait for simple routine service. I had some questions and had to be very persistent to get answers. I only got t The computer was down so had a 2 hour wait for simple routine service. I had some questions and had to be very persistent to get answers. I only got to talk to the receptionist and she was new. I did not get to talk to the service person at all. More