DCH Wappingers Falls Toyota - Service Center

Inspection and oil change Because the service received is second to none The sales and service staff have an excellent knowledge of their field of expertise and always make y Because the service received is second to none The sales and service staff have an excellent knowledge of their field of expertise and always make you feel welcome at the dealership That's why I have purchased three vehicles in the past six years More

Repairing and keeping my 2001 Celica on the road. Evin Calderon is a big asset to your dealership. Even if things don't always go right he always fixes it that I walk out a satisfied customer. Evin Calderon is a big asset to your dealership. Even if things don't always go right he always fixes it that I walk out a satisfied customer. More

Disappointed, once again. Virtually every service experience I have had with you has been disappointing and/or frustrating. This time was bad (but not the worst.) I explained Virtually every service experience I have had with you has been disappointing and/or frustrating. This time was bad (but not the worst.) I explained my current horn problem in great detail when I made the appointment. When I brought the car in, I was having the problem which is cold related. A half hour after I arrived, I heard my horn honk - sounding almost normal. The car being inside for a half hour allowed it to warm up and the problem almost went away. I had warned them about this when I made the appointment. A few minutes later, I was told they couldn't do anything since they couldn't duplicate the problem. The problem is nonexistent at about 35 degrees, it presents itself in the 20's and is severe near zero when the horn barely squeaks. I informed the scheduler all of this so you should have known the situation. I also loved the bulls**t explanation offered by the "mechanic." Note that the horn sounded normal throughout the past two winters... I have had many vehicles in my 75 years, from a Renault Dauphine, to a Morgan, to Toyotas, to Mercedes, from pickups to sports cars to minivans, from diesels to gasoline to electric and have never before encountered this "problem." I have reported this situation to Toyota customer service. I have been given a reference number but have not received the promised return call yet. Case# - 1802060172 More

Great costumer service Display is clean big space countable for you to Stay: good costumer service. Fast atención. They know what they doing I will be happy to tell othe Display is clean big space countable for you to Stay: good costumer service. Fast atención. They know what they doing I will be happy to tell others to come More

Service My experience with Toyota’s service department is alway excellent. They are courteous, friendly and work in a very efficient manner. I would recommend My experience with Toyota’s service department is alway excellent. They are courteous, friendly and work in a very efficient manner. I would recommend them to family and friends. More

Excellent service Every time I come to get my car serviced here at DCH Toyota, I am confident that I will get the most professional work done on my vehicle. The service Every time I come to get my car serviced here at DCH Toyota, I am confident that I will get the most professional work done on my vehicle. The service staff, especially Evin Calderon, has been very friendly and courteous since the first time I have met him. I have been coming here since 2009 and have never had a problem with the service on any of my vehicles. More

Oil change Went in for my yearly oil change, which is free. Also they knew about a recall, checked for it and did what they had to do. Excellent service and quic Went in for my yearly oil change, which is free. Also they knew about a recall, checked for it and did what they had to do. Excellent service and quick. More

great service Was great service Excellent and friendly Had all questions answers Every thing from sales to manager To business manager was Great experience Was great service Excellent and friendly Had all questions answers Every thing from sales to manager To business manager was Great experience Very satisfied with all More

Oil Change service Service personnel were great. Mechanics know their trade and do good work. Only issue, the time it takes to do a simple oil change, almost 1 1/2 h Service personnel were great. Mechanics know their trade and do good work. Only issue, the time it takes to do a simple oil change, almost 1 1/2 hrs. This was not the first time. I bring all my service work to DCH and this process needs to improve; from the time I check in to the time I receive the paperwork to check out. More