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DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,124 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,125 Reviews of DCH Wappingers Falls Toyota - Service Center
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March 02, 2018
My lights are very low, but your claimed they are ok I bought this car 3 weeks ago. I told the Juan Padilla about the problem with the lights. He said to bring them to service. Your service people claims I bought this car 3 weeks ago. I told the Juan Padilla about the problem with the lights. He said to bring them to service. Your service people claims they are ok. I am having trouble driving at night because they are very dim. My old 2003 Highlander has better lights than this car. I am very upset that a car that I am going to be paying for the next 5 years have so poor lights. Your dealership should take ownership of this problem and change them. More
by srtabarroso.lb
Verified CustomerEmployees Worked With
Kathleen Crosbie
March 01, 2018
Service Experience 2/22/18 My appointment was for 2 pm and I chose to wait for service. Everyone was very polite and considerate. The service was done promptly and they were abl My appointment was for 2 pm and I chose to wait for service. Everyone was very polite and considerate. The service was done promptly and they were able to answer my questions. I will be bringing my vehicle back to this dealership for service as needed. The service representative was very good. More
by CATHOMP94
Employees Worked With
Kathleen Crosbie
March 01, 2018
Very good it was good fest. The answer service it was very good the service it was very good and the track drive good on time it was good fest. The answer service it was very good the service it was very good and the track drive good on time More
by EDMONDALBRA0819
Employees Worked With
Evin Calderon
March 01, 2018
Great experience ! Evin was extremely professional and very helpful in explaining the work that was going to be performed. The quality of work was exceptional and I alwa Evin was extremely professional and very helpful in explaining the work that was going to be performed. The quality of work was exceptional and I alway feel comfortable having the work done at your location. Evin walked me through and kept me updated during my experience! He truly is an asset to your service department, knowledge, friendly and very patient and polite! More
by RICHIETULLO
Employees Worked With
Evin Calderon
March 01, 2018
I have a 2013 Avalon Hybrid with a dead 12 volt battery. I did not drive my 2013 Avalon Hybrid sedan for about 3 months. The 12-volt battery was dead as a result. Allison Croshier was flexible as I could n I did not drive my 2013 Avalon Hybrid sedan for about 3 months. The 12-volt battery was dead as a result. Allison Croshier was flexible as I could not bring in my car on time as I had to wait for AAA to jump start my car. She was able to locate a battery from another dealer and fixed my car in 3.5 hours. Allison was courteous and professional. More
by GLTCHIU1
Employees Worked With
Allison Croshier
February 28, 2018
drivers window vibrates when radio playing excellent- once they located the problem it was fixed. no more vibrating window on my morning commute! i will defiantly be going back to DCH for ser excellent- once they located the problem it was fixed. no more vibrating window on my morning commute! i will defiantly be going back to DCH for service. More
by Liza Perez
Employees Worked With
Mike Giordano
February 27, 2018
Fixing my 2009 Prius I took my 2009 Prius to DCH for NY inspection. They found all the problems and fixed them competently. It was not inexpensive. Another thing, I bo I took my 2009 Prius to DCH for NY inspection. They found all the problems and fixed them competently. It was not inexpensive. Another thing, I bought this car at DCH, therefore the NY inspection should be free of charge. I have to point this out to Evin Calderon explicitly. More
by GLTCHIU1
Employees Worked With
Evin Calderon
February 26, 2018
Service I recently had my car serviced for a problem with the tire pressure gauge light. While they assured me the pressure in my tires as well as the spare I recently had my car serviced for a problem with the tire pressure gauge light. While they assured me the pressure in my tires as well as the spare was ok I explained I did not want to drive with the light coming on since I would not know if there was a real issue with the pressure. It was not as simple as reseting the pressure gauage. The technician and shop forman found the problem and fixed it. Even though my car is 12 years old Michael Giordano ensured the car was fixed properly and that I would feel safe driving it. I have only ever used DCH for all my car needs since I bought the car 12 years ago. I have always been treated with the utmost respect and I feel honesty in my dealings with DCH. I especially appreciated that Michael wanted to make sure my issue was fixed promptly and properly. I know when I buy my next car it will definitely be at DCH. More
by BPEGA
Employees Worked With
Mike Giordano
February 26, 2018
Great Everyone is always so friendly and helpful. They are always on time and always have a convenient appointment time. Wait time is always short too. Evi Everyone is always so friendly and helpful. They are always on time and always have a convenient appointment time. Wait time is always short too. Evin, one of the service managers is the best too. More
by CNSAMMARCO
Employees Worked With
Evin Calderon
February 26, 2018
very good 12 thousand mile check. very fast did not wait to long.Discovered need for wheel alignment, saved me tire replacement Very good service. PS let me kno 12 thousand mile check. very fast did not wait to long.Discovered need for wheel alignment, saved me tire replacement Very good service. PS let me know if you have another zero finance. More
by dtgrieger
Employees Worked With
