DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,128 Reviews of DCH Wappingers Falls Toyota - Service Center
quick and easy I showed up for my appointment a little early but Kathleen took me right in and quickly got the paperwork done. My car was serviced in a reasonable ti I showed up for my appointment a little early but Kathleen took me right in and quickly got the paperwork done. My car was serviced in a reasonable time.Everthing was explained to me clearly. More
Just one thing wrong The service experience at DCH Toyota was excellent in all respects except for one thing, which has happened before when I was there: The TV in the wa The service experience at DCH Toyota was excellent in all respects except for one thing, which has happened before when I was there: The TV in the waiting lounge has been tuned to Fox News. Twice I have asked to have it turned to another station, and they have always complied, but it would be nice not to have to ask each time I go to wait in the lounge. Why not have an entertainment channel that is more neutral? I love the ease of entering the garage and going right inside to the service advisors, and love the cleanliness and amenities of the waiting lounge. The waiting time is always acceptable. If the above tv problem were solved, DCH would get 5 stars. More
Great experience I was impressed with your system and Allison's ability to explain my coverages and answering my question. It was a pleasure to have my Rava 4 service I was impressed with your system and Allison's ability to explain my coverages and answering my question. It was a pleasure to have my Rava 4 serviced. More
Sienna service Allison attentive cares about her customers and helpful in every aspect she oversees the work being performed and inter reacts between customer concer Allison attentive cares about her customers and helpful in every aspect she oversees the work being performed and inter reacts between customer concerns and mechanic doing the actual work More
Professional and friendly staff. The staff workings in Service and Sales department, were friendly and very professional. They answered every question asked to them without any hesit The staff workings in Service and Sales department, were friendly and very professional. They answered every question asked to them without any hesitation. Thank you. Eddie Garcia More
Evin Calderon is the service mgr I deal with and he is the b Even Calderon keeps my 2001 on the road. I can't replace it because you don't make it any more. You should bring it back instead of messing with the Even Calderon keeps my 2001 on the road. I can't replace it because you don't make it any more. You should bring it back instead of messing with these would be Celicas. More
always a pleasure was greeted pleasantly and was taken care of promptly, made very comfortable. Was well informed and I was on my way quickly and very satisfied. was greeted pleasantly and was taken care of promptly, made very comfortable. Was well informed and I was on my way quickly and very satisfied. More
a pleasant day at DCH Wappingers Toyota reps were very pleasant and the service was quick. The waiting area is nice and comfy, with plenty of coffee and bagels to eat. Toyota reps were very pleasant and the service was quick. The waiting area is nice and comfy, with plenty of coffee and bagels to eat. More
No service done after an hour wait I had an appointment to fix something and it was an extra 85.00 higher than they told me then Amy I think that's her name said well we can see if we I had an appointment to fix something and it was an extra 85.00 higher than they told me then Amy I think that's her name said well we can see if we have an under market part I questioned what about a genuine Toyota part and she said we can lower the price this was After waiting an hour Amy comes and tells me we have a problem we don't have your part to fix your car!! I had a appointment and came from Poughkeepsie and after an hour they tell me this More
service Excellent.. friendly and courteous.. kept me informed on the work. Made sure I was aware of anything else that was needed. Not pushy at all.. Excellent.. friendly and courteous.. kept me informed on the work. Made sure I was aware of anything else that was needed. Not pushy at all.. More