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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,128 Reviews

4,128 Reviews of DCH Wappingers Falls Toyota - Service Center

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March 14, 2018

quick and easy I showed up for my appointment a little early but Kathleen took me right in and quickly got the paperwork done. My car was serviced in a reasonable ti More

by PATWG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the incredible review! I am so pleased to hear you were satisfied with your experience and hope you come again soon!

March 14, 2018

Just one thing wrong The service experience at DCH Toyota was excellent in all respects except for one thing, which has happened before when I was there: The TV in the wa More

by MADY12601@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of her name
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We hope you come see us again soon and would be happy to accommodate your choice of programming.

March 14, 2018

Great experience I was impressed with your system and Allison's ability to explain my coverages and answering my question. It was a pleasure to have my Rava 4 service More

by jjsocmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the incredible, five-star review! We appreciate your compliments and hope to see you again soon!

March 10, 2018

Sienna service Allison attentive cares about her customers and helpful in every aspect she oversees the work being performed and inter reacts between customer concer More

by neubauerd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Mar 15, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! Allison will appreciate your kind words and recommendation. Please come back to see us again soon!

March 05, 2018

Professional and friendly staff. The staff workings in Service and Sales department, were friendly and very professional. They answered every question asked to them without any hesit More

by rascal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Scrivani, Juan Padilla, Mike Giordano
Mar 05, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the great review, Eddie! I will pass your kind words along to our sales department.

March 05, 2018

Evin Calderon is the service mgr I deal with and he is the b Even Calderon keeps my 2001 on the road. I can't replace it because you don't make it any more. You should bring it back instead of messing with the More

by GLEE0143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Mar 05, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the excellent review! We hope to see you again soon.

March 05, 2018

always a pleasure was greeted pleasantly and was taken care of promptly, made very comfortable. Was well informed and I was on my way quickly and very satisfied. More

by JMORABITO1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Croshier
Mar 06, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the incredible review!

March 05, 2018

a pleasant day at DCH Wappingers Toyota reps were very pleasant and the service was quick. The waiting area is nice and comfy, with plenty of coffee and bagels to eat. More

by GPAONESSA52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Mar 06, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the awesome, five-star review of our service department!

March 04, 2018

No service done after an hour wait I had an appointment to fix something and it was an extra 85.00 higher than they told me then Amy I think that's her name said well we can see if we More

by kitts97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathleen Crosbie
March 04, 2018

service Excellent.. friendly and courteous.. kept me informed on the work. Made sure I was aware of anything else that was needed. Not pushy at all.. More

by REGARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Mar 05, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We appreciate the positive feedback and hope to see you again soon.

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