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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,334 Reviews

4,334 Reviews of DCH Wappingers Falls Toyota - Service Center

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May 24, 2018

scheduled service and yearly inspection Allison was courteous and handled the service with aplomb. She was very professionally and was definitely looking out for the customer as she notice More

by HVFOLKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer, Allison Croshier
May 25, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for such a wonderful review! We're happy to hear that Allison went above and beyond to ensure you received excellent service!

May 24, 2018

Straight-forward, fast, and a pleasant experience! Super easy to schedule, the work was quick, everything was explained clearly and there was a comfortable waiting area with coffee and cookies. Very pl More

by tylerchintanner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review, Tyler! We're glad you had an easy and comfortable service visit!

May 23, 2018

love Toyota for this reason Kathleen is amazing and helpful. I love how quick and easy she made everything. I had some questionable experiences with different Toyota service lo More

by SAECKER25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
May 23, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! We're so happy that Kathleen was able to make your service visit quick and easy!

May 23, 2018

As always DCH is very cooperative and accomadating. Had a recall service completed on my Tundra. Allison kept me informed every step of the way, helped me out with loaner vehicle. The loaner was so nice More

by JMORABITO1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Croshier
May 23, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We're pleased to hear you received excellent service from Dave and Allison. We are very glad to have your business!

May 23, 2018

Good service at a great rate. The customer service was professional, was looking for ways to help you save for the work being done in my car. More

by JMORANCY7
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Scrivani, Kathleen Crosbie, Allison Croshier, Jennifer Korwatch, Jill Basso
May 25, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent, 5-star review!

May 22, 2018

Great Service I was greeted promptly, my wait time was reasonable for the services performed, and the price was lower than expected! Highly recommend DCH Toyota se More

by NB17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Basso
May 23, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review and recommendation! We look forward to seeing you again for your next service appointment.

May 22, 2018

Alternator/fuel injector/brake fluid exchange Excellent. I was serviced by Ben Carlson and dena ramondo. They are very professional and an absolute pleasure to deal with. I’ve been going there for More

by JDCANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dena ramondo
May 23, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the review! We're so glad that Ben and Dena gave you a 5-star service experience!

May 22, 2018

60000 mile checkup Alison helped me schedule my appointment at the time I requested. When I arrived, she helped me choose the services I needed. I then was able to relax More

by sandyp1183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
May 23, 2018 -

DCH Wappingers Falls Toyota responded

Sandy, thank you for the wonderful review! We're so glad Allison made your service appointment quick and easy!

May 22, 2018

very fast and efficient service Only really had contact with Kathleen who was fast at the intake, very courteous and helpful. Not much else to say since she was the only employee I More

by MICHAEL.URBANMYTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
May 23, 2018 -

DCH Wappingers Falls Toyota responded

Michael, thank you for the wonderful review!

May 22, 2018

Professional Service This was the third time I have serviced my vehicle at DCH Toyota. The service team has always been courteous and professional. They got me in and out More

by EZMARZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Korwatch
May 23, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We are so glad you enjoyed your service visit!

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