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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,213 Reviews
Call Service Center (845) 288-1303

4,213 Reviews of DCH Wappingers Falls Toyota - Service Center

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June 04, 2024

Friendly professional and fast service. They always take good care of me and my car. Great communication and good coffee. More

by RYANOSCOTT82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're delighted to hear that you consistently receive friendly, professional, and fast service. It's great to know you appreciate our communication and the good coffee. We always strive to take excellent care of you and your car. Looking forward to your next visit!

June 04, 2024

As usual the staff did a good job getting me in and out of the dealership within a decent time frame. Weekends are always booked up so I have to go on a weekday. More

by redmen19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
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Jun 04, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that our staff could assist you efficiently. We understand that weekends can be busy, so we appreciate your flexibility in coming in on a weekday. If there's anything else we can do to improve your experience, please don't hesitate to let us know.

June 04, 2024

Angel Reyes was great to have on board for our purchase! Thank you again! He helped us through the entire process and made the experience smooth and we had confidence with DCH More

by MACK.KUHR09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Reyes
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Jun 04, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words about Angel Reyes! We're thrilled to hear that he provided you with such a positive experience and helped make your purchase smooth. We're glad you had confidence in DCH, and we hope you're enjoying your purchase. If you need anything else, feel free to reach out!

June 01, 2024

Completely professional salesman , angel was terrific and made the transfer extremely quickly … finance officer Jaime was exceptional as well. More

by DPERSONS75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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Jun 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words about Angel and Jaime! We're thrilled to hear that Angel provided you with a terrific experience and made the transfer quickly. Jaime's exceptional service in finance is also greatly appreciated. We look forward to helping you again with any future needs.

June 01, 2024

DCH has always been a pleasure to deal with. The service depart has always been very accommodating. More

by MRWEISS123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June
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Jun 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words about DCH! We're delighted to hear that you've had a pleasant experience with us and that our service department has been accommodating. Your satisfaction is our priority!

May 31, 2024

Helpful Friendly Not pushy Informative Plusent Took time to show me the car Helped to set up the bluetooth More

by JANICEBROOKS113
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick McCarthy
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Jun 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your positive feedback! We're glad to hear that you found our team helpful, friendly, and informative. It's great to know that we could assist you in setting up the Bluetooth and take the time to show you the car. We appreciate your support and look forward to serving you again!

May 31, 2024

Fast and courteous service. Matthew was great. Inspection only put still a great experience. Thank you! More

by jessicapuppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M
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Jun 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear you had a great experience with our fast and courteous service. It's wonderful to know that Matthew made a positive impression during your inspection. We appreciate your support and look forward to serving you again!

May 31, 2024

J. John’s was the best. Very patient and communicative. I would buy from him again. More

by TTMARIE
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your fantastic review! We're thrilled to hear that J. John’s provided patient and communicative service. Your satisfaction is our priority, and we look forward to helping you with future purchases.

May 30, 2024

Had inspection. Rear left wheel was only hand tightened. Luckily I have my own torque wrench and had 2.5 full turns on some of the nuts before reaching the specified More

by Notfeelingsogreataboutit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Tyler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

May 29, 2024

Easy to work with and smooth fast process. Dealership was very fair with pricing and options More

by ROB.OICLE
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that the process was smooth and fast, and that you found our pricing and options fair. If you need anything in the future, please don't hesitate to reach out. Thank you for choosing us!

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