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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,334 Reviews
Call Service Center (845) 288-1303

4,334 Reviews of DCH Wappingers Falls Toyota - Service Center

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September 24, 2024

Quick and friendly service for my first maintenance appointment. Easy to make an appointment online. More

by LUNAKAT21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're thrilled to hear that you had a quick and friendly experience during your first maintenance appointment. We're glad you found it easy to make an appointment online as well. If you have any questions or need assistance in the future, feel free to reach out. We look forward to seeing you again!

September 24, 2024

Dch Toyota is a professional dealer ship and stand by their word and recommend them More

by VANTASS71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your fantastic review! We're glad to hear that you had a positive experience with DCH Toyota and that you found us to be a professional dealership. Your recommendation means a lot to us, and we appreciate your trust. If you need anything in the future, don’t hesitate to reach out!

September 24, 2024

Angel was very informative about the car and very professional. The manager we met with explained all the options very well. Overall we were very pleased. More

by JEFFDEVITO56
Recommend Dealer
Yes
Employees Worked With
Angel Mejia
Report | Print
Sep 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We’re glad to hear that Angel provided informative and professional service, and that our manager took the time to explain all your options clearly. Your satisfaction is our top priority, and we’re thrilled that you had a positive experience. If you need anything else or have any questions in the future, feel free to reach out. Enjoy your new car!

September 24, 2024

A big part of the reason that I come to DCH Toyota is Tom Hackett…he is an outstanding service advisor. More

by rednitas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear that Tom Hackett has made such a positive impact on your experience at DCH Toyota. We’re proud to have him on our team, and your feedback means a lot to us. If you need anything else or have any questions in the future, don’t hesitate to reach out. We look forward to seeing you again!

September 24, 2024

Quick service. Direct and to the point. Kind and no pushy sales. Nice automatic system of getting car serviced. The video is an excellent touch. More

by Foppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your positive feedback! We're glad to hear that you had a quick and straightforward service experience without any pressure. It’s great to know you appreciated the automatic system and the video feature—we aim to enhance our customers' experience! If you need anything else or have questions in the future, don’t hesitate to reach out. We look forward to serving you again!

September 23, 2024

Excellent service as always. Good attention to detail at a reasonable cost. Discount coupon from the dealership helped. More

by JonAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
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Sep 23, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your positive feedback! We're glad to hear that you received excellent service and appreciated the attention to detail. It's great to know that the discount coupon was helpful as well. We look forward to serving you again soon!

September 22, 2024

Great service for my jeep the work was done in less then 30 minutes thank you Thomas 😊 More

by BZOUHAIR354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re thrilled to hear that Thomas provided such quick and great service for your Jeep. We appreciate your support! 😊

September 22, 2024

Judy Deems was very professional great personality she was awesome and knows what she’s doing More

by dolmo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're delighted to hear that Judy provided such a professional and enjoyable experience. We’ll be sure to share your feedback with her!

September 21, 2024

pleasure to purchase our 2024 tacoma ltd from dch. professional staff and friendly. haven’t used the service dept yet More

by MSEEDORF
Recommend Dealer
Yes
Employees Worked With
lee burns
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Sep 22, 2024 -

DCH Wappingers Falls Toyota responded

We’re so pleased to hear that your purchase of the 2024 Tacoma LTD was a pleasure! Our team takes pride in providing professional and friendly service. We hope you enjoy your new truck, and whenever you’re ready to visit our service department, we’ll be here to help. If you have any questions in the meantime, don’t hesitate to reach out!

September 21, 2024

They did a great job with my service and I really appreciate that they listened to me and were very professional More

by ferf123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob--Service Manager
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Sep 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re glad to hear that you had a positive service experience and that our team listened to your needs while maintaining professionalism. Your satisfaction is important to us, and if you need anything else, don’t hesitate to reach out!

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