DCH Wappingers Falls Toyota - Service Center

21,000 mile checkup My appointment was scheduled for 12:15 P.M. I was out of there by 1:00 P. M. With no complications. Al my concerns were addressed. Very efficient ! My appointment was scheduled for 12:15 P.M. I was out of there by 1:00 P. M. With no complications. Al my concerns were addressed. Very efficient ! More

So much better! I’ve had a bad experience with this service center before, so when the recall came in the mail I was honestly dreading going and put it off for a whil I’ve had a bad experience with this service center before, so when the recall came in the mail I was honestly dreading going and put it off for a while. I was pleasantly surprised by how helpfully the call center was in finding me an appt that worked with my schedule, I was happy they had such early appointments on a Saturday, the tech I dealt with was very respectful and nice and it actually only took one hour instead of the two that they thought it would. The experience was a total win. The only suggestion would be for dogs that are not service animals to not be allowed in the waiting room. More

The service was made best My experience was enhanced by the knowledge and explanation of the person doing the intake and exit. He explained well and went above and beyond in se My experience was enhanced by the knowledge and explanation of the person doing the intake and exit. He explained well and went above and beyond in service. More

Service Appointment Service required NYS inspection which was complementary because the car was purchased at the dealership. Appreciated!!! Have purchased or leased 4 car Service required NYS inspection which was complementary because the car was purchased at the dealership. Appreciated!!! Have purchased or leased 4 cars through DCH Wappingers. We have been very pleased with our experience with the sales and service dept. More

Great service, wonderful staff Allison in Service was helpful, responsibe and professional. The sales staff were doing there thing to make a sale but were not overbearing. Nice and Allison in Service was helpful, responsibe and professional. The sales staff were doing there thing to make a sale but were not overbearing. Nice and pleasnt staff all the way from cashier to. The manager. More

Service was done in a reasonable amount of time. The wait area was well lit and comfortable Personell were welcoming and pleasant. Would prefer to do this i was done in a reasonable amount of time. The wait area was well lit and comfortable Personell were welcoming and pleasant. Would prefer to do this in a different format as I am not computer proficient More

Replace recalled airbags The work was finished quickly as promised on the same day I called about the airbag recall. This was excellent and I appreciate the courtesy. The work was finished quickly as promised on the same day I called about the airbag recall. This was excellent and I appreciate the courtesy. More

Very Fast and Efficient Service I was greeted promptly by Mike and the team as usual. All of the services were explained to me in advance as well as the cost. The wait time was quick I was greeted promptly by Mike and the team as usual. All of the services were explained to me in advance as well as the cost. The wait time was quick and I left a satisfied customer. More

Mike was expecting us. We arrived a few minutes early and were taken right in. There was already a service rep assigned to us and he was ready. The check-up was estimated t We arrived a few minutes early and were taken right in. There was already a service rep assigned to us and he was ready. The check-up was estimated to take an hour, but we were out in thirty minutes. I was a little disappointed that there wasn’t a more difinitive answer on why the on board center wouldn’t interact with the Entune app on my phone, but overall the experience was great. More

Radiator replacement Noticed a leak from the car. Technician identified leak in the radiator. Part had to be ordered, so it took two days, but at the end I was happy wit Noticed a leak from the car. Technician identified leak in the radiator. Part had to be ordered, so it took two days, but at the end I was happy with the result. More