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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,128 Reviews
Call Service Center (845) 288-1303

4,129 Reviews of DCH Wappingers Falls Toyota - Service Center

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November 02, 2024

My service has always been done well on my car. I can trust that the car is well taken care of so my family and I are safe. Customer service area is clean, the staff are professional and always doi More

by nabconklin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hennigan
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Nov 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear that you’ve consistently had a great experience with our service team and that you feel your car is well taken care of. Your family's safety is our top priority, and we're glad our staff keeps you informed throughout the process. We appreciate your trust and look forward to continuing to serve you at DCH Toyota!

November 01, 2024

I WAS VERY PLEASED WITH THE SERVICE AND the professional way they handled my vehicle More

by FAETSCHG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're delighted to hear that you were pleased with our service and the professional handling of your vehicle. Our team is dedicated to providing top-notch care, and it's great to know we met your expectations. We look forward to serving you again!

November 01, 2024

Great place,nice and clean in the room 👌 weight until the car is readi service wash fast More

by JULIOORELLANA052356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're thrilled to hear you found our place nice and clean. We strive to provide a comfortable environment and efficient service, and it's great to know you had a positive experience. We look forward to seeing you again soon!

November 01, 2024

Judy was great! Top notch customer service and very friendly. Always a good time whenever I have to step in the dealership. More

by Mxcnrhino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that Judy provided you with top-notch customer service and made your visit enjoyable. We strive to create a friendly and welcoming environment, and it's great to know that your experiences with us reflect that. We look forward to seeing you again soon!

November 01, 2024

Great dealership! Great service . I have two cars I bought from these folks and they have always been good to us. More

by steveschwartz1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're delighted to hear about your positive experiences with our dealership and service. It's wonderful to know that you trust us for both of your cars. We appreciate your loyalty and look forward to continuing to serve you in the future!

November 01, 2024

Easy and quick service. Very happy with the experience at DCH Toyota in Wappingers Falls! More

by JENN.CHASIN
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're thrilled to hear that you had an easy and quick experience at DCH Toyota in Wappingers Falls. Our team strives to provide efficient service, and we're glad it showed. We look forward to assisting you again in the future!

October 31, 2024

Although there were issues, staff was able to rectify them promptly. Rob was particularly helpful. Thanks. More

by jazzvyne
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob, manager
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Oct 31, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your understanding and for recognizing Rob's efforts! We're glad to hear that our staff was able to resolve the issues promptly. Your feedback is important to us, and we're committed to providing a better experience in the future. We appreciate your support!

October 31, 2024

Judy was pleasant and helpful. Toyota was able to remedy the issue with the car. More

by SHARNELE21
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that Judy was helpful and that we were able to resolve the issue with your car. If you need any further assistance, feel free to reach out. We appreciate your support!

October 30, 2024

I had a pleasant experience at the Toyota dealership. I was in the service department and everything was efficient and timely. More

by TCRAUSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
Report | Print
Oct 30, 2024 -

DCH Wappingers Falls Toyota responded

We're glad to hear you had a pleasant experience in our service department! Our team strives to provide efficient and timely service for all our customers. Thank you for sharing your feedback!

October 29, 2024

Very impressed by the customer from start to finish of my time there. Thought the video of service was a great addition. More

by PENGUINJFR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic feedback! We're delighted you had a seamless experience from start to finish, and we're glad you enjoyed the service video—it’s a feature we’re proud of. Looking forward to serving you again!

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