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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,311 Reviews
Call Service Center (845) 288-1303
Today: 7:30 AM - 6:00 PM Open Now
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4,311 Reviews of DCH Wappingers Falls Toyota - Service Center

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March 13, 2025

Good service. Very professional. My car was serviced in a timely manner. Thank you very much More

by JJROJAS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your great feedback! We're so glad to hear that you had a positive experience and that your car was serviced efficiently. We appreciate your business and look forward to assisting you again!

March 12, 2025

MY TIRES WERE NOT ROTATED, I HAVE A NICK ON MY REAR RIGHT WHEEL. WHEN I LEFT TOYOTA. THE TIRE WAS IN THE SAME POSITION. SHOULD BE IN THE FRONT RIGHT. More

by newyork41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

More
March 11, 2025

I have been a Toyota customer since 2004, have no complaints about the service or personnel More

by mgumbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sweeney
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Mar 11, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your loyalty since 2004! We're grateful for your trust in Toyota and are happy to hear you've had a great experience with our service and team. We look forward to continuing to serve you for many more years to come!

March 11, 2025

Wait time is ridiculous when I have made an appointment. Took me 3 weeks to get an inspection. I had a 2:30 appointment. Got there at 2:15 and my car was not ready until 4:15. Before this I had an appointme More

by ESALMONESE
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

More
March 10, 2025

Excellent service, no wait time. Very friendly atmosphere. They provide me a uber to my house. More

by Mary Pérez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Mar 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad you had a great experience and appreciated the convenience. We look forward to serving you again!

March 08, 2025

The parts guy- Alex, was very helpful and friendly. Will defiantly buy my parts at DCH! More

by MIKEDOWD1
Recommend Dealer
Yes
Employees Worked With
Alex
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Mar 09, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad Alex was able to assist you and make your visit enjoyable. We look forward to helping you again with any future needs.

March 08, 2025

From check in to check out. .Mathew Malffucci was great to deal with. Very pleasant. I was very satisfied with my experience there. More

by LHP333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Malffucci
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Mar 09, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're thrilled to hear that Mathew made your visit pleasant and that you were satisfied with your experience.

March 08, 2025

I had no problems with the service and I really like the video explaining service More

by gibbs1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback! We're glad to hear the service went smoothly and that you found the video helpful.

March 08, 2025

Everyone was helpful and the service was done quickly. Office and garage were very clean. More

by P915603
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Mar 09, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that the service was quick and that you had a positive experience with our team. We appreciate your kind words about our office and garage as well!

March 06, 2025

I really love this place and I am always treated well and issues are always resolved More

by JEREMYRICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear that you consistently have a positive experience with us. We strive to resolve any issues promptly and ensure that you feel well taken care of every time. Your continued trust means a lot to us, and we look forward to serving you again soon!

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