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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,375 Reviews
Call Service Center (845) 288-1303

4,375 Reviews of DCH Wappingers Falls Toyota - Service Center

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May 27, 2025

Very nice, clean, cozy chairs, TV, coffee etc. Time wait was not more than 10mins More

by lml79
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We're glad you enjoyed the clean and comfortable environment, and that your wait time was short. We appreciate your visit and hope to see you again soon.

May 24, 2025

Matt has made it very easy to know what is going on he is very friendly and helpful!! You are the best!! More

by joslynnk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
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May 24, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that Matt made everything easy and kept you informed. We will be sure to share your appreciation with him, and he will be thrilled to know he made a positive impact.

May 24, 2025

Good. Didn’t have to wait long. Did like the video shown of tech working on my car More

by Laura cherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2025 -

DCH Wappingers Falls Toyota responded

Laura, thank you for the feedback! We're glad you had a quick visit and enjoyed the video of the technician working on your car. We appreciate your visit and look forward to seeing you next time.

May 22, 2025

Very friendly and accommodating took care of my issue right away and I didn't even have an appointment very happy More

by impalass1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the kind review! We're so glad we could take care of your issue promptly, even without an appointment. Your satisfaction means a lot to us and we’re happy to help anytime.

May 21, 2025

Joshua was great, my oil changed was done quickly and he made sure I was out way before the time I needed to leave by. Everyone is always very nice More

by JJP0722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're glad Joshua took such good care of you and got you out on time. We appreciate your kind words and look forward to seeing you again.

May 21, 2025

Am happy because all the time the people due good job good service good a More

by PONCIANOA099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're happy to hear you're pleased with our service and the team's consistent hard work. We truly appreciate your support and look forward to seeing you again.

May 20, 2025

I brought my car for a few items too complete and from the moment I drove in. I was treated with kindness and utmost appreciation for being there.. i would definitely return for servicing of my vehicle. More

by buzzonetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad you felt welcomed and appreciated from the moment you arrived. It's wonderful to hear that your service visit went smoothly, and we truly look forward to seeing you again for any future needs!

May 19, 2025

Judy is a class A staff she was so kind helpfully so confident working with her thank you Judy from a 84 year old lady More

by emeljoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that Judy provided such caring and confident service. She’ll be so happy to know she made a positive impact. Wishing you all the best!

May 17, 2025

Very nice dealership Took me in when I recommended it. Tell more people about your dealership More

by StevenGagliardi88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words and for recommending us! We're so glad we could assist you and truly appreciate you spreading the word. We look forward to welcoming you and anyone you send our way in the future!

May 15, 2025

I would not shop at this dealership again due to the difficult time they gave me during purchase with "dealer fees" then the car wouldn't start the day I purchased it. More

by LILLI316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daryl Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sweeney,
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May 16, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

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