DCH Wappingers Falls Toyota - Service Center

Happy with Service I could not be more satisfied with the entire process. The ordered part came in quickly and was installed without a hitch. I liked what I observed w I could not be more satisfied with the entire process. The ordered part came in quickly and was installed without a hitch. I liked what I observed while waiting. More

First New Vehicle Complimentary No Cost Maintenance Service Arrived as scheduled for my first service and was immediately signed in. I was surprisingly notified within 45 minutes that my vehicle was ready for p Arrived as scheduled for my first service and was immediately signed in. I was surprisingly notified within 45 minutes that my vehicle was ready for pickup. It was a pleasure driving up from Long Island to DCH Wappingers Falls for service that everyone should experience expect from all other dealerships. DCH Wappingers Falls should be proud of their employees and super efficient teams from sales to service mechanics!!! Keep up the great work! More

great service! I was there for an inspection, and also needed a battery for my key fob. As usual, Evin got me in and out of there very quickly and took the fob and I was there for an inspection, and also needed a battery for my key fob. As usual, Evin got me in and out of there very quickly and took the fob and replaced the battery. I can count on great service with Evin helping me! More

Oil change Even is an amazing DCH employee who takes excellent care of his customers. He explains everything that needs to be addressed on your car, no big press Even is an amazing DCH employee who takes excellent care of his customers. He explains everything that needs to be addressed on your car, no big pressure on you to follow through. Just tells you like it is! More

20,000 service Made the appt morning of. Got right in and was done in a reasonable amount of time. Service reps were attentive. Waiting area was comfortable Made the appt morning of. Got right in and was done in a reasonable amount of time. Service reps were attentive. Waiting area was comfortable More

Not enough STARS!!!! Every time I come to get my car serviced I am treated like family. EVERY single person in the service department are wonderful. Allison, Mike, Alecia Every time I come to get my car serviced I am treated like family. EVERY single person in the service department are wonderful. Allison, Mike, Alecia and Joe (the shuttle guy) are fantastic. I didn't lease my car from this dealership but when my lease is up, I plan to renew my Toyota experience at DCH! More

Wonderful Service Evan in Service is the best! Very Trustworthy. I wouldn't trust my Sequoia with anyone else. They did a great job replacing my calipers and rotors! Evan in Service is the best! Very Trustworthy. I wouldn't trust my Sequoia with anyone else. They did a great job replacing my calipers and rotors! More

Excellent Service Experience Alicia Verven did a great job as my service advisor. The service was performed promptly and efficiently. My wait was shorter than anticipated and the Alicia Verven did a great job as my service advisor. The service was performed promptly and efficiently. My wait was shorter than anticipated and the waiting area was very comfortable. More

Bad Experience Scheduled appointment for service, included a note when scheduling about a high pitch squeak from the brakes on my 2019 4Runner. When I checked in I Scheduled appointment for service, included a note when scheduling about a high pitch squeak from the brakes on my 2019 4Runner. When I checked in I showed them numerous videos demonstrating the horrible sounds coming from my brakes. The mechanic did not even come out and listen to the horrible sounds I had recorded until I asked to speak with the manager. They rotated my tires, checked my fluids, and told me I could reschedule the vehicle to be looked at by a "diagnostics guy". More