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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,334 Reviews

4,334 Reviews of DCH Wappingers Falls Toyota - Service Center

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January 09, 2020

Waiting room chairs could be more comfortable, wait could be a little shorter and there could be more techs on to help more people waiting. More

by sendithere1212
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Jan 09, 2020 -

DCH Wappingers Falls Toyota responded

Thank you so much for taking the time to provide us with your feedback. We appreciate hearing from you.

January 08, 2020

Everyone was helpful and pleasant. Will definitely return. From the first call to the time of payment everyone was courteous and helpful. All services explained well. More

by Lourdes
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Jan 08, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the amazing feedback!

January 07, 2020

Good exsperiance Had an issue with the paint on the roof of the truck,the dealer handled it well and went above what was exspected offering a car for the time the repa More

by 808duff
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jan 08, 2020 -

DCH Wappingers Falls Toyota responded

Thank you so much for the positive feedback! We are happy to hear that you had a positive experience with us at our dealership.

January 04, 2020

Rose wong Everyone wasVery friendly and courteous. Happy with the service. got a ride home instead of waiting for the service. Received a call when service w More

by WONGR83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Jan 07, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We are happy to hear that you had a five-star experience with us.

January 03, 2020

no worries I love taking my car here...It's very relaxing, I kick back & read a book or watch the tv while I wait...usually the wait is not long at all More

by hae717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano
Jan 03, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We appreciate your feedback.

January 03, 2020

Service Everyone was friendly and professional from the young man I gave my keys to, the young lady at service desk and cashier. The service was also done in More

by SHELLYBELMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breanna Alnwick
Jan 07, 2020 -

DCH Wappingers Falls Toyota responded

Thank you so much for your wonderful feedback!

January 02, 2020

Great Service The intake rep was welcoming, efficient and friendly. The service was so fast I did not get a chance to take a lil nap. Left my new hot thermos in wai More

by BCANTELA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry...a senior moment. Cannot remember the rep's name.
Jan 03, 2020 -

DCH Wappingers Falls Toyota responded

Thank you so much for your wonderful feedback! We are happy to hear that you had a five-star experience with us.

January 01, 2020

Carefree ! After the two-year ToyotaCare service has ended on your new car please allow customers to have a choice in buying a New ToyotaCare service. Two-yea More

by BALLO74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Kathleen Crosbie, Allison Croshier
Jan 02, 2020 -

DCH Wappingers Falls Toyota responded

Thank you so much for taking the time to give us your wonderful feedback!

December 31, 2019

Good service I dropped my car off at 9 am and my car was done by lunch. Fast service for getting m inspection and my tire rotation done. More

by mkcfinest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breanna Alnwick
Dec 31, 2019 -

DCH Wappingers Falls Toyota responded

Thank you so much for the positive feedback!

December 31, 2019

Not enough information or warning on what it will cost Hi, I've been on vacation so I have not seen this message. I honestly, did not feel comfortable and it felt taken advantage. I like the person on More

by wolvereine
Customer Service
Recommend Dealer
No
Employees Worked With
I can't tell fro the picture
Jan 02, 2020 -

DCH Wappingers Falls Toyota responded

Thank you so much for taking the time to give us your honest feedback. We are sorry that your experience was not our usual five-star standard. Please let us know how we can turn this into a five-star review: (845) 206-0521

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