DCH Wappingers Falls Toyota - Service Center

My inspection was done at a timely manner and maintenance requirements were suggested for my car for the next oil change. I was very happy and pleased that I passed inspection without worries. requirements were suggested for my car for the next oil change. I was very happy and pleased that I passed inspection without worries. More

This dealership has the most up-to-date technology and best facilities to offer the best service and a great team!! best facilities to offer the best service and a great team!! More

Courteous and professional. Clean setting. Detailed description of work done on vehicle. Keep you posted every step of the way Clean setting. Detailed description of work done on vehicle. Keep you posted every step of the way More

Always a pleasant experience when having my car serviced at DCH. A like their professionalism. Free coffee bar is great while waiting, the video I receive for each inspection/work done is a nice. My servic at DCH. A like their professionalism. Free coffee bar is great while waiting, the video I receive for each inspection/work done is a nice. My service manager Tom is a great guy, very knowledgeable. More

Tom did everything right . He is the only guy I want to del with for service.He is a credit to your company! He is the only guy I want to del with for service.He is a credit to your company! More

The dealership went out of their way to accommodate me even though the car was not purchased there even though the car was not purchased there More

Tom and Antonio took great care of my car. I will always go to DCH for my car concerns. I will always go to DCH for my car concerns. More

Brought my 2024 toyota Rav 4 Hybrid in for a 5000 mile service and also asked for a engine oil change and filter. This vehicle calls for 0-16 motor oil as per the owners manual and the engine compartment. service and also asked for a engine oil change and filter. This vehicle calls for 0-16 motor oil as per the owners manual and the engine compartment. After I got my car back and came home I went over the receipt. It stated the car was a Highlander and the oil was replaced with 0-20 weight oil. I called the service department but all service personnel was busy and couldn't take my call so I drove back to the dealership. Explained my concern, the service person was very nice and said she had made an error on the model. She also said 0-20 weight oil can be used in place of 0-16. I told her the manual and toyota on the internet states that 0-20 can be used in place of 0-16 only if 0-16 is not available, and if it is used it should be replaced as soon as possible with 0-16 weight. She told me the oil will be changed and the correct oil put in. As this is a fairly new vehicle with approx 5800 miles on it and being a hybrid vehicle I wanted the correct oil put in especially since I bought the vehicle it's not a lease. However the mistakes were corrected in a timely manner. I'm sure a toyota dealership that sells Rav 4 Hybrids has the correct oil for it. More

I received excellent service and was in and out in a very appropriate time. That was good. appropriate time. That was good. More

Was very happy with speed of maintenance visit and meeting the time I needed to pick up my vehicle! meeting the time I needed to pick up my vehicle! More