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DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,334 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,334 Reviews of DCH Wappingers Falls Toyota - Service Center
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March 16, 2020
Once again DCH Wappingers got my Tundra repaired in a professional and timely manner. Allison kept me informed each day with phone calls sometimes twice a day. Ty. professional and timely manner. Allison kept me informed each day with phone calls sometimes twice a day. Ty. More
by GOEY12241
Verified Customer
March 12, 2020
inspection the service writer was friendly and efficient. she also suggested i do a 10,000 mile service as i had the vehicle for a year even though the mileage w the service writer was friendly and efficient. she also suggested i do a 10,000 mile service as i had the vehicle for a year even though the mileage was lower. that was a good idea More
by MATTPOK
Employees Worked With
Alicia Verven
March 10, 2020
The customer service at the desk is outstanding. The staff are all very courteous and professional. Recommend washing the cars prior to returning them to the customer. It’s the small things most often staff are all very courteous and professional. Recommend washing the cars prior to returning them to the customer. It’s the small things most often which mean a lot. More
by ROBERTKENNETHSMITH23
Employees Worked With
Alicia Verven
March 10, 2020
worst experience ever DO NOT BUY YOUR CAR FROM HERE now on my 4th engine...they are so full of lies and deceit and are a horrible representation of any dealer I have ever bought a vehicle from! They do now on my 4th engine...they are so full of lies and deceit and are a horrible representation of any dealer I have ever bought a vehicle from! They do not follow Toyota service protocol and have treated me horribly due to service issues they have created and neglected to repair properly. Do not believe they have done a thorough multi point inspection either go somewhere else where you matter!!! More
by sorrynotsorry
March 09, 2020
Expensive Friendly helpful staff but no way to lower price for a repeat customer????? Would have had complete service done but the labor costs are too high Friendly helpful staff but no way to lower price for a repeat customer????? Would have had complete service done but the labor costs are too high More
by READNROCK
Employees Worked With
Allison Croshier
March 09, 2020
very bad...... Did not like the the service your sales rep told me to do my oil change somewhere else.Telling me i need to do work on my car, That came out to $6000. Did not like the the service your sales rep told me to do my oil change somewhere else.Telling me i need to do work on my car, That came out to $6000.I can buy a new car with that monye.He didn't like that i said noooo.I would never go back u lost a customer... Robert Rivera More
by RUDYRIVERA529
Employees Worked With
Evin Calderon
March 07, 2020
10K Avalon Service Service representative to polite and new my car. She was very helpful and listened to my needs. Car was completed very quickly and I was done within Service representative to polite and new my car. She was very helpful and listened to my needs. Car was completed very quickly and I was done within one hour. More
by danst1
Employees Worked With
Other Employees :
Naeem Randall, Allison Croshier, Alicia Verven
March 05, 2020
Service was great Service was quick and salesman was very polite. Everything was easy from the time you drive your car into the service building, siting in the waitin Service was quick and salesman was very polite. Everything was easy from the time you drive your car into the service building, siting in the waiting area and then paying for any repairs. Everything your car needs will be explained to you. More
by CIFERRI
Employees Worked With
Evin Calderon
March 04, 2020
Clean, comfortable atmosphere in waiting room, free coffee. Sent helpful reminders to make sure I was there for service at the right time. Easy check in and helpful explanation and fast service. coffee. Sent helpful reminders to make sure I was there for service at the right time. Easy check in and helpful explanation and fast service. More
by JESSE40
Employees Worked With
Kathleen Crosbie
March 04, 2020
As always a great experience! I was there for my first 5000 mile checkup I said hello also to Peter Raymond and will buy a Toyota convertible as soon as you have one ! Love the new coffee maker ! 5000 mile checkup I said hello also to Peter Raymond and will buy a Toyota convertible as soon as you have one ! Love the new coffee maker ! More
by Jean
Employees Worked With
Peter Raymond, Mike Giordano, Donna Nuesslein
