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DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,334 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,334 Reviews of DCH Wappingers Falls Toyota - Service Center
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June 12, 2020
Courteous, patient, and knowledgeable staff. Clean comfortable environment. Helpful complimentary shuttle service. This is the kind of place where good service is the norm rather than the exception. comfortable environment. Helpful complimentary shuttle service. This is the kind of place where good service is the norm rather than the exception. More
by JDMCGRATHEMAIL
Verified CustomerEmployees Worked With
Evin Calderon, Allison Croshier, Mike Giordano
June 12, 2020
Long drive worth the trip dealerships treat people like family the best Toyota dealer i been in i should have bought my car here going to tell people family the best Toyota dealer i been in i should have bought my car here going to tell people More
by RENAULTBROWN74
Employees Worked With
Mike Giordano
June 11, 2020
I was completely satisfied with all aspects of my visit. I appreciated how thorough the Service Team was, both for the quick service and social distancing and disinfection. I appreciated how thorough the Service Team was, both for the quick service and social distancing and disinfection. More
by lost2ny
June 11, 2020
Quick and easy check in! Was glad to see they had precautions for COVID. Glass between myself and the person checking me in and masks worn by all. Thanks for a pleasant experience! precautions for COVID. Glass between myself and the person checking me in and masks worn by all. Thanks for a pleasant experience! More
by LAUREN.HICHAK4
Employees Worked With
Evin Calderon
June 10, 2020
I will keep my car in top condition with the help of DCH. A reliable car is important to me. After years of being a customer, I trust this company. A reliable car is important to me. After years of being a customer, I trust this company. More
by ckseyfert
Employees Worked With
Mike Giordano
June 10, 2020
Disappointed this time Had a 9:15 appointment. Apparently so did everyone else. Customers were trying to social distance by standing on the X , however your employees were Had a 9:15 appointment. Apparently so did everyone else. Customers were trying to social distance by standing on the X , however your employees were taking people at random. Several customers who arrived after me were taken ahead of me, Normally I wouldn't have minded, but I needed to get to an appointment. Not wanting to wait inside, I went outside only to find one bench. Please be aware than some people have underlying health conditions and do not want to be waiting indoors. Adding a few outdoor benches would be nice. When I got my car back I had to remove plastic coverings on my seat and steering wheel. I understand and respect you wanting to keep your employees safe, but what about me having to remove this plastic, paper mat and car ID hanging from the mirror? More
by mbralph
Employees Worked With
Have no idea who worked on my car
June 08, 2020
DCH Toyota was very attentive to my car care and the were able to accommodate my needs with this service by assisting me to pay over the phone so i could get my car back after hours able to accommodate my needs with this service by assisting me to pay over the phone so i could get my car back after hours More
by KATHERINE.LOCKHART69
Employees Worked With
Christina Stuart
June 08, 2020
I was here for a recall on my 2012 Corolla. I had no issues , was waited on as soon as I arrived. Was there about 1 1/2 hours ( was told it would take 2 hours so I was extremely happy that I was done ea issues , was waited on as soon as I arrived. Was there about 1 1/2 hours ( was told it would take 2 hours so I was extremely happy that I was done earlier). More
by MRSBVD
Employees Worked With
Michael Cimorelli
June 04, 2020
Customer satisfaction is their goal !! Service rep Evin is pleasure to deal with. All repairs are explained in detail. Costs are reviewed and credits applied without hesitation. Highly r Service rep Evin is pleasure to deal with. All repairs are explained in detail. Costs are reviewed and credits applied without hesitation. Highly recommend the dealership and service center. More
by ABELIVEAU
Employees Worked With
Evin Calderon
May 25, 2020
Fast and friendly service. Bay doors were open on time. My car was ready when I returned from a quick trip to the store. Checkout was hassle free. My car was ready when I returned from a quick trip to the store. Checkout was hassle free. More
by chefmo09
Employees Worked With
Other Employees :
Pinkal Patel, Evin Calderon, Mike Giordano, Alicia Verven, Romaine Newby
