DCH Wappingers Falls Toyota - Service Center

Service Everyone is so helpful. They take their time to answer all of your questions and concerns. I definitely recommend this location. They are very straigh Everyone is so helpful. They take their time to answer all of your questions and concerns. I definitely recommend this location. They are very straight forward and helpful. More

I had my synthetic oil changed. I was out in an hour. Service is performed quickly. I was able to use a coupon when paying. My question about a mileage gauge was answered by the service writer. Service is performed quickly. I was able to use a coupon when paying. My question about a mileage gauge was answered by the service writer. More

Excellent and prompt service I needed a quick service appointment as my check engine light had come on and I am driving quite a bit over the next couple of days. i was able to get I needed a quick service appointment as my check engine light had come on and I am driving quite a bit over the next couple of days. i was able to get an appointment the next morning. Allison was great at getting me in and out quickly. All’s well that ends well More

Friendly and relatively quick I needed to move up my appointment because of how quickly I came close to milage for the oil change. The service center upon walk-in were able to move I needed to move up my appointment because of how quickly I came close to milage for the oil change. The service center upon walk-in were able to move up my service date to later that day and I was in and out in the course of an hour. They provide the usual tv entertainment but with the additional convenience of a place to catchup on personal work, kid friendly section, small computer section and fairly comfortable seating. They were quick and polite as far as these things go. I would recommend them for service in the future. More

Rav 4 15000 mile check up Alicia greeted us warmly and asked if we had any concerns. We had no issues to report. She explained what would be addressed as part of the service to Alicia greeted us warmly and asked if we had any concerns. We had no issues to report. She explained what would be addressed as part of the service to our vehicle and indicated that it would take approximately 1 hour. She directed us to the customer waiting area and pointed out the immensities available. She was true to her word in that about an hour later she appeared with the completed paper work and identified our car sitting outside waiting for us. Nice JOB! More

Excellent Service The service advisor did an excellent job in explaining the recommended service needed in my Toyota. Job was done in a timely matter while waited com The service advisor did an excellent job in explaining the recommended service needed in my Toyota. Job was done in a timely matter while waited comfortably at their waiting lounge. More

Sliding van door smooth We had our firm's 2015 Sienna in yet again for a sliding door fix. Kathy Crosbie, the Service Advisor, took the time to listen, order the parts, commu We had our firm's 2015 Sienna in yet again for a sliding door fix. Kathy Crosbie, the Service Advisor, took the time to listen, order the parts, communicate and delivered a sliding passenger door that finally works. Toyota seems to have a hardware problem that is NOT DCH's fault. Thank you, Kathy! More

service Alicia Verven is an amazing person Love working with her and appreciate her willingness to explain everything and ensuring all my questions are answe Alicia Verven is an amazing person Love working with her and appreciate her willingness to explain everything and ensuring all my questions are answered. The best service staff you have, others do not have the positive attitude and politeness she gives to all she encounters. More

Thank you Christina, Thank you for all your help with my Tacoma. Excellent service and friendly staff at DCH toyota. Very happy with my service done. Thank Christina, Thank you for all your help with my Tacoma. Excellent service and friendly staff at DCH toyota. Very happy with my service done. Thank you, More