DCH Wappingers Falls Toyota - Service Center

I would have given 5 stars if they would have washed my car like my car was there for over a month and when I got it back the amount of dirt on my car was crazy when I returned the loaner I took it to the car like my car was there for over a month and when I got it back the amount of dirt on my car was crazy when I returned the loaner I took it to the car wash and was required to have a full tank of gas which was fine but it would have been nice for my car to been at least washed before it was given back to me because it was really dirty guessing because of where it was stored More

Joseph degroodt was awesome. He got me the car that I wanted in one day. I cannot that you enough. Debbie Rios He got me the car that I wanted in one day. I cannot that you enough. Debbie Rios More

They are not too bad but they didn’t address my missing parts on the air vent. This is a new vehicle and how did that part came off. They telling me that I have to order it from sales which will cost me ov parts on the air vent. This is a new vehicle and how did that part came off. They telling me that I have to order it from sales which will cost me over $200 that ridiculous. I did try to return the car after I saw the vehicle because it didn’t have what I was looking for but they refused to help. More

Customer service very poor. Like don’t care attitude.Other dealers call customer and reminder.They keep texting. Like don’t care attitude.Other dealers call customer and reminder.They keep texting. More

It was seemless making an appointment, the service I received was great, and my car was finished within 1 hr. I highly recommend this dealership! received was great, and my car was finished within 1 hr. I highly recommend this dealership! More

Fluids not topped off both windshield washers reservoirs low or empty. Oil and grease hand prints on grill and hood on a vehicle I just detailed the day before. Still examining the service but form what I c low or empty. Oil and grease hand prints on grill and hood on a vehicle I just detailed the day before. Still examining the service but form what I can tell a jiffy live does better.. More

Sold me a car that was not fully for sale. Radio did not work had to be replaced Radio did not work had to be replaced More

greedy unnessary add ons forced on you trying to purchase a vechile. putting in purchase price. purchase a vechile. putting in purchase price. More

Very nice and professional treatment, very organized, clean and neat environment. Everybody’s friendly and accommodating. Thank you Mr. Rivera for taking care of my free oil change and thank you for not clean and neat environment. Everybody’s friendly and accommodating. Thank you Mr. Rivera for taking care of my free oil change and thank you for not even charging me for the tires rotation. More

Extremely courteous and polite. Explained each process in detail. Appreciate the area provided for customers to wait for vehicle to be serviced. Provided clear and concise informati Explained each process in detail. Appreciate the area provided for customers to wait for vehicle to be serviced. Provided clear and concise information. More