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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,397 Reviews
Call Service Center (845) 288-1303

4,397 Reviews of DCH Wappingers Falls Toyota - Service Center

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June 19, 2025

Scheduled service was completed quickly and without issue and they provided a detailed report on the condition of my vehicle. Excellent work More

by emblatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear your service was completed swiftly and that our detailed vehicle report met your expectations. We appreciate your kind words and look forward to serving you again!

June 19, 2025

Well organized and pleasant to deal with. we appreciate the professionalism and courtesy of a well run dealership More

by BEFERS77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re glad you found our dealership well organized and professional. We appreciate your support and look forward to serving you again soon!

June 18, 2025

They got the job done. So far no leaks. My car was ready when I needed it. More

by mrnegative248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear the job was done right and your car was ready on time. If you need anything else, we're always here to help!

June 18, 2025

No stock for parts. Had to wait several days to get them Cracked my wind shield putting in wipers Happy they agreed to pay for replacement Glass company didn’t show More

by Comerg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

June 14, 2025

The staff was friendly and my car was taken on schedule. My oil change and tire rotation took less than a hour More

by kelliandtom94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear our staff was friendly and that your oil change and tire rotation were completed quickly and on schedule. We appreciate you choosing us and look forward to your next visit!

June 13, 2025

I appreciate the customer service I received Matthew was wonderful. This dealership was highly recommended and I’m glad I came in. thank you very much, Wappingers Toyota. More

by Cynthiabooboo42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so happy to hear that Matthew provided you with wonderful customer service. We appreciate you choosing Wappingers Toyota and are grateful for your recommendation. Thanks again, and we look forward to serving you in the future!

June 12, 2025

Once you get a car with them you are on your own. No help with recalls or manufactured defects More

by DERRICKFELICIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
There is no interest in resolving any issues
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Jun 12, 2025 -

DCH Wappingers Falls Toyota responded

Derrick, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

June 12, 2025

Been going for years to service two cars one of which I bought there. Never a problem. Pleasant and professional. Recommend. More

by rbofrbandah
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and loyalty over the years! We're glad to hear you've had consistently positive experiences with both your vehicles. Your recommendation means a lot to us.

June 12, 2025

My service writer Matt was fantastic. The service crew was great. I look forward to my next service, they make it easy to get your your vehicle in top order More

by demianbuckley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt M
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Jun 12, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're happy to hear that Matt and the service team took such good care of you. It's wonderful to know you’re looking forward to your next visit. We’re always here to keep your vehicle running at its best!

June 11, 2025

Very fast and efficient. Got right in and out. Would recommend to a friend or family. More

by thomashall1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're glad to hear your visit was quick and efficient. We truly appreciate your recommendation and look forward to helping you or your friends and family in the future!

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