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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,375 Reviews

4,375 Reviews of DCH Wappingers Falls Toyota - Service Center

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June 03, 2025

Service work is good. Parts prices are high. One service technician recommended an air intake cleaning that was unnecessary. More

by Jonesbshopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We're glad to hear the service work met your expectations. We appreciate your comments and we regret falling short of your expectations. We're committed to addressing any concerns and If there's anything more you'd like to discuss, please feel free to reach out at (845) 288-0892 so we can promptly assist you.

June 03, 2025

Mike Newsham Angel Mejia Reyes are amazing. This will be my third purchase with them and its just as comfortable as the last. Its nice to see a local dealer promote within their own. These g More

by KONNECTED6101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Mejia Reyes
Jun 04, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your continued support and loyalty. We're thrilled to hear that Mike and Angel made your third purchase just as smooth and enjoyable as your previous experiences. We always aim to provide a comfortable, pressure-free process, and we’re proud to have such dedicated professionals on our team. Your recommendation truly means a lot to us, and we look forward to assisting your friends and family in the future.

June 02, 2025

Always very professional and amazing staff the waiting room is so very clean and well kept. Love you guys More

by jcmcleanster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for the kind words! We're thrilled to hear you had a great experience and appreciated our team's professionalism and the clean, comfortable waiting area. We love having you as part of our community and look forward to seeing you again! 💙

June 02, 2025

The staff is always friendly and professional. My husband and I have purchased our last 4 cars from DCH More

by TEACHCO25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and loyalty! We're so happy to hear that you and your husband have had such positive experiences with our friendly and professional team. It’s always a pleasure to help, and we truly appreciate you choosing DCH for your last four vehicles!

May 31, 2025

Wow, Wow, Wow, is all I can say. I took my 2023 Tacoma TRD Sport into DCH today for an oil change and tire rotation. When I purchased my Tacoma from DCH brand new, I purchased a serv More

by rgraham12111965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for sharing your incredible experience! We’re truly grateful for your continued loyalty and are thrilled that our team at DCH Wappingers Toyota exceeded your expectations once again. It’s our goal to always provide service that goes above and beyond, and your story is a great reminder of why we do what we do. We’re honored you choose to drive the extra distance to work with us—it means a lot. We look forward to continuing to provide you with top-notch service for many miles to come.

May 30, 2025

Lauren was amazing. Great customer service. No wonder why she sit in the front. She deserve a raise. More

by jackie.renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're thrilled to hear that Lauren provided such amazing service. She truly is a valuable part of our team, and we'll make sure your praise is shared with her.

May 29, 2025

Very professional, trustworthy and concise. Enjoy working with the team to assist me with getting a new vehicle. More

by Shan
Recommend Dealer
Yes
Employees Worked With
Manny and Bryce
May 30, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're so happy to hear that you had a professional and trustworthy experience with our team. It was a pleasure assisting you in getting your new vehicle. Enjoy the ride!

May 28, 2025

It's always impressive to know that Toyota goes beyond expectation and is also a pleasure to work with. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that your experience with Toyota exceeded expectations and was a pleasure. We truly appreciate your support.

May 27, 2025

Very pleasant to deal with and a pleasure. Very prompt and efficient. Worth the drive there. More

by PHILIPHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for the kind words! We're thrilled to hear your experience was worth the drive. It was a pleasure serving you, and we look forward to seeing you again.

May 27, 2025

This Toyota dealership is great! They were able to efficiently give me the service I needed! Very happy with the service! More

by reginalafuente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so glad to hear you had a positive and efficient service experience. We appreciate your kind words and look forward to serving you again.