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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,446 Reviews
Call Service Center (845) 288-1303

4,446 Reviews of DCH Wappingers Falls Toyota - Service Center

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August 05, 2025

Judy was absolutely amazing. I was having problems with Service contract I bought she took care of the problem immediately I can’t say enough good things about her this was my th More

by CINJOR1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear that Judy was able to step in and resolve the issue with your service contract. She truly cares about our customers and always goes the extra mile to help. We’ll be sure to pass along your kind words to her. We appreciate your patience and are happy we could finally get things taken care of for you!

August 05, 2025

I was very impressed with the service of my car and the quality of the service. More

by ANGAROLA05
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear you were impressed with both the quality of the service and the care your car received. We truly appreciate your feedback and look forward to serving you again in the future!

August 02, 2025

East check in, fast and good fix,but pricey, Juddy was great will be back if needed More

by buckman261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear your check-in was smooth and that Judy provided great service. We appreciate your honesty about pricing and look forward to welcoming you back if needed in the future!

August 01, 2025

They take care of my car I n time Manner! There customer service was good! More

by PATRICIABROWN13.PB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Berenguer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear your car was taken care of in a timely manner and that you were happy with our customer service. We appreciate your support!

August 01, 2025

I found this to be an easy, relatively painless process with friendly, knowledgeable staff. I recommend checking them out! More

by PCARROLLA
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
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Aug 01, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're glad the process was smooth and that our team made a great impression. We appreciate the recommendation!

July 31, 2025

Loved the people at DCH, Joe DeGroodt was especially helpful and probably the best Salesman I’ve ever had to work with. Would Recommend 10/10 times. More

by Tayler
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the amazing review! We're so glad you had a great experience with the team at DCH and that Joe DeGroodt made such a strong impression. We truly appreciate your 10/10 recommendation and look forward to seeing you again in the future!

July 29, 2025

At first i wasn't pleased. However i had the occasion to come back because the work that was done wasn't up to par. However upon my return Lauren personally saw to it that the More

by Shelleec
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Report | Print
Jul 29, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your honest feedback. We're glad Lauren was able to personally ensure the work was completed promptly and that your transportation needs were taken care of. We appreciate your patience and the opportunity to make things right.

July 29, 2025

Warm reception by Judy, tech advisor, shared audio for services performed on my vehicle and advised on what needs to be done for next service. More

by AB
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Report | Print
Jul 30, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear that Judy provided you with a warm reception and clear explanations about the services performed on your vehicle. We appreciate you trusting us and look forward to assisting you at your next service.

July 29, 2025

They did a great job and were very communicative. I like this place. They did the job as soon they can More

by hmendozar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re happy to hear you had a great experience and appreciated our communication and prompt service. We look forward to helping you again!

July 26, 2025

my visit was quicker than I thought it would be & work was done.. and they did a minor repair for free. 😀 More

by MACEV552@gmail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad your visit was quick and that we could take care of the repair for you. Providing great service and a positive experience is our priority. If you need anything else, don’t hesitate to reach out!

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