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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,181 Reviews

4,181 Reviews of DCH Wappingers Falls Toyota - Service Center

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December 17, 2024

I want to thank DCH for the exceptional service and particularly Lauren Fusaro helping me with the process. She kept me up to date while waiting and made the day more pleasant! She's a sweet heart! Tha More

by JMINGLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. We're thrilled to hear that Lauren was able to assist you and make your day more enjoyable. She's definitely a valued member of our team, and we'll be sure to pass along your compliments to her.

December 14, 2024

Very efficient and caring. Excellent service on a very timely schedule. On was blown away by there efficiency. Lauren was excellent and caring! More

by jcgrauercharles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear Lauren and our team provided efficient and caring service. We look forward to serving you again!

December 13, 2024

The staff was super friendly and welcoming. They answered any of my questions (Which was probably a lot because this was my first time working with a dealership) the sales associate even took t More

by RJ
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your wonderful experience! We're thrilled to hear that our team made your first dealership experience smooth and enjoyable. It's great to know that they took the time to answer all your questions and provide a tour. We appreciate your recommendation and look forward to helping your friends and family in the future!

December 12, 2024

Very good service received will return for future servcie on my vehicle. Thank you for the attention. More

by BL160BL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re delighted to hear you had a great service experience and appreciate your trust in us. We look forward to assisting you with your vehicle’s needs in the future!

December 11, 2024

I am satisfied with service . Staff was efficient and respectful. The car was ready before promised time. More

by Tykhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We're thrilled to hear that you were satisfied with our service. It's great to know that our staff was efficient and respectful, and that your car was ready ahead of time. We truly appreciate your business and look forward to serving you again in the future!

December 11, 2024

Thank you so much to Melissa Sinapi for all her help with purchasing my new RAV4. Melissa is a true professional and I cannot express my appreciation to her for having so much patience and taking so much tim More

by KARENSTROH1
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel, in Finance
Dec 12, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your amazing experience! We’re thrilled to hear how Melissa Sinapi went above and beyond to make your RAV4 purchase smooth and stress-free. Her professionalism, patience, and attention to detail truly shine, and we’re so glad she was able to guide you through the process. A big shoutout to Daryl Callahan and Daniel Sweeney as well for their contributions to your positive experience. Your recommendation means the world to us, and we’re grateful for the opportunity to assist you. Enjoy your new RAV4!

December 11, 2024

They did a good job with us buying are car very happy with them a lot More

by Srmm7138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We’re so glad to hear that you had a positive experience with our team and that we could help you find the perfect option for your family. Providing the best trade-in value and exceptional customer service is our priority, and it’s great to know we met your expectations.

December 11, 2024

Great service and took me rite in. Everything went smooth and was painless much appreciated More

by jbrown1879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear that everything went smoothly and that you appreciated the great service. Your satisfaction is our priority, and we’re happy we could make the process easy and hassle-free for you.

December 10, 2024

Great customer service! Matthew was excellent with us. Service like this keeps us coming back! More

by patrice.keesler914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We're so glad to hear that Matthew provided you with excellent service. We truly appreciate your continued trust in us and are thrilled to know that our customer service keeps you coming back. We look forward to serving you again soon!

December 10, 2024

Lauren was amazing. She kept me updated throughout the process. Service technician was very thorough. My car is running great. Will never go anywhere else for service. H More

by patrickreilly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review! We’re so glad to hear that Lauren provided excellent service and kept you updated throughout the process. It’s great to know that your car is running great and that our service technician was thorough. We truly appreciate your recommendation and look forward to continuing to serve you in the future!