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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,334 Reviews

4,334 Reviews of DCH Wappingers Falls Toyota - Service Center

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September 21, 2022

Very efficient and friendly service Also, very helpful. Our Camry was serviced quickly and correctly. More

by carlori2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Jagielsk
Sep 22, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

September 21, 2022

Very clean and spacious indoor drop off area. Very pleasant advisor. I was there for 1st Toyota care visit. Was asked if anything else needed to be and if I had any questions about the ve More

by RAC717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! We're so happy our team could assist you and provide you with excellent service.

September 21, 2022

I like everything about this place but not to wait almost two hours for a oil change. More

by Petratowery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership.

September 20, 2022

They are accommodating and explain very clearly what is wrong with your car. The staff is friendly. More

by donnaleet521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 20, 2022

Really liked that they texted me while working on my car, just wish they would have answered when I texted back with a question. Otherwise all around good work. More

by MAHONEY9
Recommend Dealer
Yes
Employees Worked With
Ciarra Arias
Sep 23, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.

September 20, 2022

Good stuff, very helpful, quick turnaround, lots of drinks in waiting room, three more words More

by Jasper Peregrine Burgess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! It's a pleasure to know our team could assist you and provide you with great service.

September 20, 2022

It was a pleasure getting my car serviced at Toyota of Duchess. The staff is pleasant and very helpful! More

by SGLOSARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciarra Arias
Sep 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 19, 2022

We've experienced 3 different Toyota dealers. DCH has pretty exceptional service. The staff were efficient, the premises were clean and welcoming. The coffee worked! (the other Toyota dealerships More

by bofield8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know our team could assist you and provide you with outstanding service. At our dealership customer satisfaction is our top priority and we're happy to have met that mark!

September 19, 2022

Service was fast staff was polite and friendly waiting room was clean and comfortable I would rather come there for service even oil changes because I trust that it is done correctly More

by debjc61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 20, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We're so happy you had such a great experience at our dealership!

September 19, 2022

Location is clean. People are friendly, service was prompt and timely.. left my car very clean More

by BOB_BLANKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciarra Arias
Sep 20, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

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