DCH Wappingers Falls Toyota - Service Center

Super friendly and helpful with a complex situation the needed to be resolved to fix a mistake made by an independent repair shop. needed to be resolved to fix a mistake made by an independent repair shop. More

professional and accommodating. service waiting area is welcome and the coffee service is appreciated as are the clean restrooms service waiting area is welcome and the coffee service is appreciated as are the clean restrooms More

The service center was clean. I was met with a gentleman which directed me to the service advisor. The advisor listened carefully to the issue and my concern. Unfortunately, the I was met with a gentleman which directed me to the service advisor. The advisor listened carefully to the issue and my concern. Unfortunately, the issue was not resolved; I think it is a design matter with the highlander. Toyota needs to look into the anticollsion feature of these SUVs. More

Service consultant was very professional and efficient. Everything was explained well and the work was completed in a timely fashion. Everything was explained well and the work was completed in a timely fashion. More

Trying to schedule a service appt was a nightmare. If you have a question or want to voice your concerns, no one gets back to you. If you have a question or want to voice your concerns, no one gets back to you. More

Jason has been the most informational and helpful automotive service representative (ASR) and I appreciate his professionalism. Second time dealing with him. nothing short of the best .. automotive service representative (ASR) and I appreciate his professionalism. Second time dealing with him. nothing short of the best .. More

I was kept informed about was going on with my car. Everything was explained about what was done and what needs to be done. It was a pleasant experience. Everything was explained about what was done and what needs to be done. It was a pleasant experience. More

Fast and efficient. Excellent. The service team did a great job and I was out of there in less than an hour Excellent. The service team did a great job and I was out of there in less than an hour More

I like this dealership I’m on my third vehicle Always a good experience here. good experience here. More

I was very satisfied with my experience, everything went well. Nothing to add, just trying to get to fifteen words. well. Nothing to add, just trying to get to fifteen words. More