DCH Wappingers Falls Toyota - Service Center

Dearlership very nice service very good my brother and sister got the service in here too sister got the service in here too More

First the staff at the dealership are very friendly, they’re also I’m going kind and considerate they’re also I’m going kind and considerate More

Friendly professional service and a comfortable space provided while I waited for my vehicle to finish being serviced provided while I waited for my vehicle to finish being serviced More

I asked service tech to retain the tires I was having replaced. They did not and could not retrieve them within hours after replacement They were still good tires and I needed them for another car. I c replaced. They did not and could not retrieve them within hours after replacement They were still good tires and I needed them for another car. I could not get them back. More

I appreciate the attention to most details at DCH. The one detail missing is the lack of “personalized” courtesy when entering the service area to begin my visit to DCH. A courteous greeting instea The one detail missing is the lack of “personalized” courtesy when entering the service area to begin my visit to DCH. A courteous greeting instead of a bored wave- the use of my name prefixed by Ms; a thank you from the service clerk…. Easy fixes and soooo worthwhile to add a positive energy to the encounter! More

This dealership has great customer service. It’s the only place I take my Toyota RAV4 It’s the only place I take my Toyota RAV4 More

Matt was Very helpful Courteous. And Knowledgeable. Will work with him agsin in the future And Knowledgeable. Will work with him agsin in the future More

DCH always does a great done servicing my vehicle. I would highly recommend them and their staff! I would highly recommend them and their staff! More

Unhappy with customer service in getting my new vehicle. Appointment made for 1:30pm was finally seen at 3pm. Internet was down so had to wait 30 minutes to make payment. Salesperson handed me the keys with Appointment made for 1:30pm was finally seen at 3pm. Internet was down so had to wait 30 minutes to make payment. Salesperson handed me the keys with ZERO explanation of car amenities. Had to return 4 days later as I could connect my phone to vehicle (no instructions in handbook) and no instruction from salesperson. Poor poor service!!!! More

First time here. Everyone was very helpful, kind and informative. Service was completed in the time they estimated. Everyone was very helpful, kind and informative. Service was completed in the time they estimated. More