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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,337 Reviews

4,337 Reviews of DCH Wappingers Falls Toyota - Service Center

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February 10, 2023

Waiting room is nice and comfortable. The advisor is courteous. The wait time is longer than expected. More

by CHOU.GEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 08, 2023

Got in on time, got out on time as well. Was able to see the vehicle on the lift to check the undercarriage. Service writer and tech were easy to work with. More

by FULPHILCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 08, 2023

Judy Service Dept demonstrated exceptional customer service. The service tech who was part of signing my car in on Sunday was very professional and courteous. He seemed knowledgeable and accommodating. More

by Jamie8g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy and the Service tech I met on Sunday when I left my car.
Feb 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! It sounds like Judy and our team went above and beyond to assist you and provide you with outstanding service. We truly appreciate your kind words and look forward to working with you again in the future!

February 08, 2023

Service folks were friendly, competent, got me in and out in a timely manner and answered all my questions. I bought my Toyota from this dealership and it means a lot to be able to trust them as I do. More

by ISADOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the great five-star review! We're so happy you had such a great experience at our dealership and we look forward to working with you again in the future!

February 08, 2023

Very accommodating and professional. Reasonable cost and time estimates. Have my Toyotas serviced here for five years. Always satisfied. More

by rbofrbandah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith gustavss
Feb 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 08, 2023

Great experience! Courteous and informed staff worked quickly to solve the problem and provide a solution. Frequent communication via text and phone made this a pleas More

by HappilyAnonymus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! It's a pleasure to know you had such a great experience at our dealership and we look forward to working with you again in the future!

February 07, 2023

Every body was very good the mechanic put my INSP sticker straight and i like that lam very particular . More

by James Benton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 07, 2023

OMG, I've visited 2 Toyota DCH and this is by far the best! Thanks. Andrew was great, the video from the Tech was awesome, the car showroom spotless with great quality people to help and of course presen More

by Rodolfo Ortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 08, 2023 -

DCH Wappingers Falls Toyota responded

Rodolfo, thank you for the excellent five-star review! It's a pleasure to know Andrew could assist you and provide you with great service. We truly appreciate your kind words and look forward to working with you again in the future!

Feb 09, 2023 -

Rodolfo Ortega responded

You are most welcome! looking forward to completing the 5K miles to visit you again and receive your excellent service. Benchmark Service!

February 06, 2023

They are the best! !!! I love getting a video of my car from the tech. More

by LYNNMDOREMUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! We're so happy you had such a great experience at our dealership.

February 06, 2023

Very helpful and courteous with quality service given in a timely fashion. Great to work with. More

by little.wing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

little.wing responded

yes

Feb 06, 2023 -

little.wing responded

yes

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