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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,337 Reviews

4,337 Reviews of DCH Wappingers Falls Toyota - Service Center

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February 16, 2023

People who work there are professional and courteous. They provide you with knowledge and help you understand the problems and the solutions. More

by Melvingreen322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 15, 2023

Gentlemen who took care of me was so top notch. I can't even say Thank you enough. The Gentlemen who took care of my care was incredible too. Such a great experience. Promised to have me out by 13 More

by Loveyou41507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know our team could assist you and provide you with great service. We look forward to working with you again in the future!

February 15, 2023

Very pleasant experience - loved the video of the car while the work was being done. Made me feel comfortable with the service.. More

by CNKHARRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 14, 2023

Quick and courteous service. Came in for ordered mats and person offered to carry the box out to car. Very nice! More

by KATHYANDLIAM
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Feb 15, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 14, 2023

We are so happy with the professional service of Ms. Judith. and of course of the technician..Thank you so much. More

by bella.ny23
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith
Feb 15, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 14, 2023

A great dealership with great people who take care of their customers. Highly recommend giving them a shot. More

by S.PETE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 13, 2023

Jamie was really friendly and worked with us regarding financing. I came back a week later for servicing and that was also great. More

by linsethgirls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 12, 2023

Everyone friendly. Honest recommendations. Jason in service keeps you informed and gives you good technical explanations. More

by JGBEACON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Jason! We're so happy he could assist you and provide you with great service. We look forward to working with you again in the future!

February 12, 2023

Very reliable in and out of the dealership very fast the waiting room was comfortable and the staff was very professional More

by rjclucky29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 10, 2023

I brought a used 2017 Highlander which I recently purchased to DCH Wappingers Toyota so they could perfectly an inspection and advise me on what maintenance was due. Tom Hackett was my service adviso More

by VinnySul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review, Vinny! It's such a pleasure to know our team could assist you and provide you with great service. At our dealership, customer satisfaction is always our top priority and we're happy to have met that mark.

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