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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,338 Reviews

4,338 Reviews of DCH Wappingers Falls Toyota - Service Center

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February 23, 2023

It was Mathew who assisted me . It was a Saturday and I just drove in hoping to get an inspection. All went well. Thank you Mathew More

by JGARRISON001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know Mathew could assist you and make your experience a memorable one.

February 22, 2023

Took 2 hours for oil, inspection/ tire rotation Seem to forget me. Had to go and ask More

by Yes I’m real.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Young lady. Very nice
Feb 23, 2023 -

DCH Wappingers Falls Toyota responded

Dear yes I'm for Real, I'm very sorry to this. Would it be possible to call me so I can learn more about what happened? I can be reached directly at 845-296-4261 Thank you, Ben

February 21, 2023

Judy was a great help. Very nice person to work with. Took care of everything for me. More

by Mel411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Gustavsson
Feb 22, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Judy!

February 21, 2023

Great experience. Live the transparency with the video. Awesome. Ill mever go anywhere again to get my oil done More

by smuggy40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 22, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review!

February 21, 2023

DCH was very helpful and informative of the process. Thank you for your help with my Camry More

by Nauer0906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We truly appreciate your kind words and hope to see you again in the future!

February 20, 2023

Excellent Service experience as always. Great staff who are very attentive to insure repairs are done timely and correctly More

by OGHAIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 20, 2023

We have been customers for a long time and are very happy with the service dept. We have never had an issue when service has been completed on our cars. More

by SHERRIFREER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 17, 2023

Clean, comfortable, nice representative, text updates are perfect. Didn't wait an overly long time More

by MEDICMITTENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 17, 2023

Courteous, professional and helpful! Very through and comprehensive. I will definitely come back again for service More

by Case55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew K
Feb 21, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy our team could assist you and provide you with great service.

February 17, 2023

Everyone was courteous. I was told how long I’d have to wait and how much I’d expect to pay. Comfortable place to sit and work while I waited! More

by sa.currie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! It's a pleasure to know our team could assist you and provide you with great service.

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