DCH Wappingers Falls Toyota - Service Center

Very considerate all around. They accepted my car at 10am although I had mistaken my Noon appointment 2 hours earlier. They are also good about explaining other appointments com They accepted my car at 10am although I had mistaken my Noon appointment 2 hours earlier. They are also good about explaining other appointments coming up that can be done a few days earli Friendly and cheerful. More

Friendly staff and clean waiting room the wait was a bit longer than normal but it was ok longer than normal but it was ok More

As I’ve already mentioned, I’m sold on this service department. Judy and Tom are ⭐️⭐️⭐️⭐️⭐️+. Fortunately my credit is excellent and I was looking into another truck so I came here to Wappinger Falls T department. Judy and Tom are ⭐️⭐️⭐️⭐️⭐️+. Fortunately my credit is excellent and I was looking into another truck so I came here to Wappinger Falls Toyota in hopes of getting into a bigger used truck. The sales rep was great, but the sales manager wasn’t interested in me or my Manual Tacoma SR which is a winner. I will continue using this dealership and hope to become family one day. I’m open to hear from DCH!!! (*Stay away from Newburgh.) More

They are not too bad but they didn’t address my missing parts on the air vent. This is a new vehicle and how did that part came off. They telling me that I have to order it from sales which will cost me ov parts on the air vent. This is a new vehicle and how did that part came off. They telling me that I have to order it from sales which will cost me over $200 that ridiculous. I did try to return the car after I saw the vehicle because it didn’t have what I was looking for but they refused to help. More

Excellent job. Judy is a wonderful professional. She explains all the issues in great detail and offers you the best Toyota offers. Great place to wait for your s Judy is a wonderful professional. She explains all the issues in great detail and offers you the best Toyota offers. Great place to wait for your service More

Our sales person, Scott was friendly, knowledgeable and professional. I would recommend anyone in the market for a new or used Toyota to visit DCH. professional. I would recommend anyone in the market for a new or used Toyota to visit DCH. More

I would have given 5 stars if they would have washed my car like my car was there for over a month and when I got it back the amount of dirt on my car was crazy when I returned the loaner I took it to the car like my car was there for over a month and when I got it back the amount of dirt on my car was crazy when I returned the loaner I took it to the car wash and was required to have a full tank of gas which was fine but it would have been nice for my car to been at least washed before it was given back to me because it was really dirty guessing because of where it was stored More

Joseph degroodt was awesome. He got me the car that I wanted in one day. I cannot that you enough. Debbie Rios He got me the car that I wanted in one day. I cannot that you enough. Debbie Rios More

It was seemless making an appointment, the service I received was great, and my car was finished within 1 hr. I highly recommend this dealership! received was great, and my car was finished within 1 hr. I highly recommend this dealership! More

Fluids not topped off both windshield washers reservoirs low or empty. Oil and grease hand prints on grill and hood on a vehicle I just detailed the day before. Still examining the service but form what I c low or empty. Oil and grease hand prints on grill and hood on a vehicle I just detailed the day before. Still examining the service but form what I can tell a jiffy live does better.. More