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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,376 Reviews
Call Service Center (845) 288-1303

4,376 Reviews of DCH Wappingers Falls Toyota - Service Center

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February 26, 2025

Everything was well communicated and organized from the moment I got there. They took my car and kept me informed of their findings. The service was speedy and I plan to come back. More

by Briannahfinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Maffucci
Report | Print
Feb 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your positive feedback! We're thrilled to hear that your experience with us was smooth, organized, and efficient. Keeping our customers informed is a top priority, and we're glad we could meet your expectations. We look forward to seeing you again soon!

February 26, 2025

Dead battery on a new Prius . .. Fast help from Toyota Roadside Assistance ... Quickly diagnosed and replaced by DCH Service department ... Thanks DCH!! More

by QUICKLEROBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

DCH Wappingers Falls Toyota responded

We're glad to hear that Toyota Roadside Assistance and our service team were able to get you back on the road quickly. Thank you for trusting DCH, we appreciate your support!

February 26, 2025

This is my favorite Toyota dealership there are friendly and good service thank you Wappingers Falls Toyota More

by Mahbub Alam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words and the 5-star review! We're thrilled to be your favorite Toyota dealership and are grateful for your support. We look forward to continuing to provide you with great service at Wappingers Falls Toyota!

February 25, 2025

They always take of me and I recommend them 100%. They are a good group of workers. More

by Lexandralee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for the kind words! We’re thrilled to hear you’ve had great experiences with us. We truly appreciate your recommendation!

February 25, 2025

Great customer service! !! Everyone was so courteous. Was updated about service and completion. Was done in an hour. More

by LJENKELEIT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear you had a positive experience with our team. We appreciate your feedback and look forward to serving you again!

February 25, 2025

Great customer service. Everyone was extremely courteous. Kept me updated on service. Service was completed in an hour. More

by LJENKELEIT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a great experience and that our team kept you informed throughout. We look forward to serving you again in the future!

February 22, 2025

Very helpful, honest, and communicative. On this day, they were also had me in and out VERY fast. Excellent dealing with them, for years, for my service needs! More

by gtflygirl
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Feb 23, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for the wonderful feedback! We're glad to hear you've had such a positive experience with us over the years. We always strive to provide fast, honest, and efficient service. Looking forward to continuing to assist with all your future needs!

February 21, 2025

Very pleasant service writer they sent us a video of what they were doing and they car was ready pretty quickly. More

by pmd600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re thrilled to hear that the service was pleasant and that the video update was helpful. We're glad your car was ready quickly, and we appreciate your feedback! We look forward to assisting you again in the future.

February 21, 2025

Very professional and helpful. I would use them again and again. The atmosphere is very positive and conducive to customers. This is my second time buying from them More

by AEBIGBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hemlich and Keith Halstead.
Report | Print
Feb 22, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that your experience was professional and positive, and that you’ve chosen us for your second purchase. We truly appreciate your continued trust and look forward to assisting you again in the future!

February 20, 2025

Mathew was very attentive in listening to my concerns and addressing them accordingly. I am very appreciative of assistance received. More

by SEION_402
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Maffucci
Report | Print
Feb 21, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that Mathew was attentive to your concerns and provided the assistance you needed. We truly appreciate your feedback and look forward to serving you again!

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