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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,727 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,727 reviews

March 22, 2024

Matt always assist me and he is a great asset. He's very respectful thank you More

by RAINY4040
Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your kind remarks for Matt as well.

March 22, 2024

Very helpful people, nice and Patrick tried to find the best way for us to get the car that we wanted. More

by CASHORA2
Recommend Dealer
Yes
Employees Worked With
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Boye
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Mar 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that Patrick was so helpful and thanks for choosing our dealership for your needs.

March 22, 2024

I'll will refer friends and family to them . They was professional, attentive in what I needed More

by TONYTONENYC
Recommend Dealer
Yes
Employees Worked With
Mike Newham
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Mar 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

March 22, 2024

Went in to get an inspection and tire rotation with oil change but upon further inspection it was apparent that the vehicle needed front struts. Luckily for me it was covered under extended warranty that T More

by burnsmoose
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Mar 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle and you're pleased with everything.

March 21, 2024

Straightforward and excellent Excellent customer service and straightforward about what fixes I need for my vehicle. More

by Jldo1902
Recommend Dealer
Yes
Employees Worked With
Judy Deems and Sammy Zagami
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Jul 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear you had an excellent experience with our customer service and found our approach straightforward. It's important to us that you feel informed and well taken care of regarding your vehicle's needs. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your business and look forward to serving you again in the future!

March 21, 2024

Constant. phone calls with Lauren .as a result we knew diagnosis and the care being done to get our car back on the road More

by Peglac
Recommend Dealer
Yes
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Mar 21, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Lauren was able to take care of your vehicle and thanks for your business.

March 21, 2024

1 hr 20 min for that service was a bit long . . video sent was not useful and sound could not be made out More

by Bhof
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Mar 21, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your service experience with us. We appreciate your comments and we'll share them with our management team.

March 21, 2024

My car checkup went smoothly from start to finish. I was courteously greeted and the work was performed efficiently and in a timely manner. More

by VLAMCAT
Recommend Dealer
Yes
Employees Worked With
Judy
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Mar 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

March 19, 2024

He was courteous and professional, he addressed my concerns and let me know as soon as the vehicle was done More

by Bseewald0204
Recommend Dealer
Yes
Employees Worked With
Matthew mafucci
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Mar 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

March 19, 2024

Took way too long to get in because appointments were booked out so far. Hours of operation are too short with no weekend time. Received emailed coupons that do not stay anywhere they cannot be stacked, More

by CALABRESECHRIS
Recommend Dealer
Yes
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Mar 19, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

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