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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,727 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,727 reviews

March 27, 2024

Prompt friendly service, work was completed in reasonable time Answered my questions and completed the work on my vehicle to my satisfaction More

by t3913
Recommend Dealer
Yes
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Mar 27, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

March 27, 2024

Great service and upfront conversation regarding service and cost. Laura was super attentive and provided great consumer service. More

by redmen19
Recommend Dealer
Yes
Employees Worked With
Laura
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Mar 28, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Laura was able to take care of your vehicle in a timely manner!

March 27, 2024

I requested to be able to know where the front passenger side tire went when rotated. We think there was a slow leak I placed red tape on the tire but there was no tape when we got the car back. Second time More

by azway220
Recommend Dealer
Yes
Employees Worked With
Lauren
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Jul 05, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 26, 2024

Very welcoming, they made it very easy to find a car that fitted my needs. More

by PATRICKCROOM
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Abell
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Jul 05, 2024 -

DCH Wappingers Falls Toyota responded

It's always great when a dealership or service team makes the car buying process smooth and tailored to your needs. If there are any specific features or aspects of the experience that stood out to you, feel free to share more details. Enjoy your new car!

March 26, 2024

Judy was very nice and ready to assist, as soon as a walked into the door. As soon as I told her my situation she did everything she should could for my up coming service. She kept me up the loop about More

by DW36K
Recommend Dealer
Yes
Employees Worked With
Judy Deems
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Mar 26, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your kind remarks for Judy as well.

March 26, 2024

Thomas was upfront and honest , polite experience was excellent! Also kept me up to date with all the repairs More

by DW36K
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Mar 26, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Thomas was able to take care of your vehicle in a timely manner!

March 25, 2024

Fit me in even though I didn't have an appointment. Service department is why I bought my car there More

by fishbob505
Recommend Dealer
Yes
Employees Worked With
Judy Deems ? Not sure
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Jul 06, 2024 -

DCH Wappingers Falls Toyota responded

That's fantastic customer service! It's great to hear that they were able to accommodate you even without an appointment. It really shows their commitment to customer satisfaction. If there's anything else we can assist you with or if you have more positive experiences to share about your dealership, please let us know.

March 25, 2024

Good They was great, they help me out with the car i am happy with it More

by SAMIISLAMCHOWDHURY
Recommend Dealer
Yes
Employees Worked With
Patrick and dalyen
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Jul 05, 2024 -

DCH Wappingers Falls Toyota responded

That's wonderful to hear! It sounds like you had a positive experience with them. Enjoy your new car! If you have any more stories or details you'd like to share about your experience, we'd love to hear them.

March 25, 2024

Easy appointments, great service department Easy appointments, great service department and wait times are reasonable More

by nyyanksat0
Recommend Dealer
Yes
Employees Worked With
Keith Halstead
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Jul 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your positive feedback! We're glad to hear that scheduling appointments with us is convenient and that you had a great experience with our service department. We strive to keep wait times reasonable to ensure a smooth and efficient visit for our customers. If there's anything else we can assist you with, feel free to reach out. We look forward to serving you again!

March 25, 2024

Matthew was very helpful and knowledgeable Matthew informed me of other services I needed and why they were needed More

by SMITHPATRICIA910
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci and he was terrific
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Mar 25, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that Matthew was so helpful and thanks for choosing our dealership for your service needs.

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