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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,727 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,727 reviews

April 09, 2024

Great well informed crew, Judy make sure everything got done correctly and on time. Recommend to everyone More

by ebaecher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
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Apr 10, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Judy was able to take care of your vehicle in a timely manner!

April 09, 2024

Great service got us in right away treated us great and were very thorough with the car More

by JEDG29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 08, 2024

Great customer service and communication From the time I got there until I left. Fabulous More

by wpfd47
Recommend Dealer
Yes
Employees Worked With
Judy Deems
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Apr 08, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that our team was able to take care of your vehicle in a timely manner!

April 07, 2024

Depending on your salesperson, could be a hit or miss experience. Made all the difference once we got a new agent on our case. Appreciated that though miscommunication occurred, dealership was able to co More

by KDANG0723
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Pascucci, Dan Sweeney
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Apr 08, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for your feedback. We are very glad to hear that our team was so helpful with your needs and you're pleased with everything.

April 07, 2024

Very impressed with everything I have had other tacomas and really like the upgrades in the 2024 model More

by POIRIERJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DENNIS PITCHER
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Apr 08, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

April 06, 2024

I have been a customer at Wappinger Falls Toyota for a number of years and I am quite satisfied. More

by FS643
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We really appreciate your five-star rating for our team..

April 05, 2024

I had my truck serviced for the first time and loved that I received step by step updated and love to see the video inspection. Thank you DCH! More

by jenuine1430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 05, 2024

My service visit was smooth and no issues. Judy Deems was very professional and a pleasure to deal with during my service. More

by ksteub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
Report | Print
Apr 05, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Judy was able to take care of your vehicle in a timely manner!

April 05, 2024

I had agreed with the attendant that I only needed the inspection and would wait for other service on my next visit. About 30 minutes later, my car was ready and I owed for oil and tire rotation, which I More

by c.leemcmillion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Hackett
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

April 05, 2024

Tom Hackett was very mean to me, but his boss Rob tried to make amends after I showed him proof by scheduling me for next day service. More

by williamschristine921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Maffucci
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Apr 05, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit and thank you for sharing your feedback. It's very nice to hear that Rob was able to help.

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