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DCH Wappingers Falls Toyota

Wappingers Falls, NY

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Employees
Reviews
Vehicles
4.6
7,727 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,727 reviews

April 20, 2024

Joseph was very patient with me in making my decision. Good customer service was displayed. He explained and ensured I received necessary information on decision day for my new car Thanks Joe! Thanks Toy More

by nickeshawint
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad to hear that Joseph was very helpful during your recent purchase.

April 20, 2024

Prompt and professional but not perfect they did not have parts for recall part of visit which was scheduled as part of appointment, annoying to have to now come back. Got a message saying work would b More

by Rav Fan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don’t know who
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Apr 20, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. We appreciate your business and we'll be sure to share your comments with our management team.

April 20, 2024

Staff is awesome & pleasant. Kept me informed throughout the entire process. I never felt pressured. More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
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Apr 21, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad to hear that our service team was very helpful with your needs.

April 20, 2024

Kevin took great care of us. He answered all of our questions and really cared about service. More

by ALLISONFITCH67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Mejia Reyes
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Apr 21, 2024 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Kevin provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

April 20, 2024

Only chose because used Driveway. WFT seemed to be slow in response. When car arrived, there was absolutely no documentation, I.e., bill of sale, temporary license, registration, owne More

by ASHERKESH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Apr 21, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

April 20, 2024

Always love bringing my car into DCH Toyota because the service is courteous, efficient and professional. Keep up the good work! More

by nabconklin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy in Service
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Apr 21, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 20, 2024

My salesperson, Joseph was great. He really helped me and made everything smooth and easy More

by TOM@TOMKRUEGER.COM
Recommend Dealer
Yes
Employees Worked With
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Joseph provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

April 20, 2024

Joseph degroodt was great, did an amazing job for us and helped us get what we needed done, awesome experience. More

by BRIAN5921965
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad to hear that Joseph DeGroodt was very helpful with your needs.

April 19, 2024

Very friendly and warm to receive you and Daniel is a very professional sales person and kind. They made me comfortable and satisfied to get a good deal with the car I liked More

by Lcc director
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia and Daniel
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Apr 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that Daniel was so helpful and we hope to see you again!

April 19, 2024

Excellent Experience! This is our 8th Vehicle we have bought at DCH Wappingers Falls Toyota. Darryl, Michael Ohare and Jamie the Finance Guy were all Excellent! Thank you More

by anderson.todd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad to hear that you had such a positive experience at our dealership! We appreciate your kind remarks for Darryl, Michael Ohare and Jamie the Finance Guy! Thanks so much for the repeat business.

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