DCH Wappingers Falls Toyota

Our sales experience with the Salesman, Mike Gatusso and the Sales Manager Daryle was exceptional. These individuals were knowledgeable, honest and exceptionally helpful. We had one problem with the sal the Sales Manager Daryle was exceptional. These individuals were knowledgeable, honest and exceptionally helpful. We had one problem with the sales process. There were about $1000 in misc. charges on our finance contract....hidden within the body of the contract....raising our payments. We questioned it. Without any hesitation....Pedro (the 'finance guy' reprinted another contract with the amount financed as it had been promised to us, originally. My opinion....this was an intentional attempt to add something to the contract and slip it by the customer. I can only assume that this practice in encouraged by the owners of the dealership. More

I received an internet quote from this dealer and stopped by their office to see two models of new cars. The internet sale representative, Lillian, introduced me to the sales consultant, Mr. Mark Nesheiwat, by their office to see two models of new cars. The internet sale representative, Lillian, introduced me to the sales consultant, Mr. Mark Nesheiwat, to help me understand the current incentives, the clunker money from government, select the model and test drive the 2010 Corolla LE model. Mark, not only explained to me about the good standard features of this new model, but also explained the option items included in the new car. After that, he helped me patiently for the price negotiation to reach the price I would like to pay. He served people with a sincere and polite way and makes customer happy in buying the new car in price negotiation, model selection, and test drive. When the car was being delivered, Mark also brought an umbrella for me to keep me dry. Then, he took the plates from my old car and put them on my new car in a raining day. I like Mark's consultation and I would like to introduce more friends and relatives to him to buy the cars from this dealer. It is a pleasant experience in buying this new car from this dealer. More

Our experience with Wappingers Toyota has been excellent, but special accolades to Corey Rheal! Corey has been our sales consultant and we have been so impressed by his expertise in the field. His confidence but special accolades to Corey Rheal! Corey has been our sales consultant and we have been so impressed by his expertise in the field. His confidence, honesty, and tenacity is what made us seal the deal. Toyota, you have a gift of a salesman! Our word is out! More

Heather is the best sales person my wife and I have ever dealt with. She's very informative, efficient and easy to work with. We've dealt with her since 2002 when we bought our first Camry from her and have dealt with. She's very informative, efficient and easy to work with. We've dealt with her since 2002 when we bought our first Camry from her and have bought a total of SIX cars from her!! Our last purchase was a 2009 Highlander and to be honest I was considering purchasing a Honda Pilot for a change in style but that idea was quickly dismissed by my wife because Heather doesn't sell Hondas.DCH is lucky to have such a hard working sales person, she can never do enough for her customers. We trust her so much as a sales person that if she went to Chrysler we'd probably buy one!.....John & Jeanne More

Thank you Wappingers Toyota. Special accolades to Corey Rheal, our sales consultant. We were so impressed by Corey; his expertise in the field, his patience, honesty and tenacity is what made us buy a car Rheal, our sales consultant. We were so impressed by Corey; his expertise in the field, his patience, honesty and tenacity is what made us buy a car at your dealership. We felt comfortable and confident. You really have a gem of a salesman, he is a gift for you! I honestly never experienced a better salesman anywhere. The word is out! More

As the first time buyer of a Toyota vehicle, we had an excellent experience. George, the sales consultant greeted us and was very friendly. The gentleman who prepped the suv for delivery did a wonderful excellent experience. George, the sales consultant greeted us and was very friendly. The gentleman who prepped the suv for delivery did a wonderful job. We did purchase an extended warranty as well. The Service Department having weekend hours will be very convenient. We would recommend this dealership. More

Robert was a fantastic salesman. Very knowledgable about the features on the car, the pros and cons of different financing plans based on my needs, excellent with comparisons on specs between the different the features on the car, the pros and cons of different financing plans based on my needs, excellent with comparisons on specs between the different Toyota models and last but not least explained things in very unambiguous and non-pressurized ways. He was extremely friendly and he himself is a toyota owner. A very pleasurable experience all around. I might add, that they had a free clinic on upkeep of the new cars we purchased. They talked about engine, tire, and overall maintenance. More

I had bought my second Toyota Camry from Heather Schraud a few years ago. She did an outstanding job convincing me to join the Wappingers Subaru Toyota dealership back then. We returned to what is now DCH a few years ago. She did an outstanding job convincing me to join the Wappingers Subaru Toyota dealership back then. We returned to what is now DCH Wappingers Toyota and were pleased to find Heather still working there. We spent time explaining our needs and she was receptive and able to provide us with a work sheet for trade in and sales of a new car. I picked up my car in a process that took just about an hour. Expedited service, honesty and integrity are the qualities that I found at DCH Wappingers Toyota. I bought a couple of cars from them and they always give the best price. Their sales representative Heather Schraud was very friendly, understanding, and helping and I enjoyed working with her and look forward to returning when ready for a new car and would definitely recommend her and the dealership to anyone.. More

I visited this dealership for the first time since I am new to the area. I was looking for a nice size vehicle for the kids to fit in. I worked with Cory and he was fantastic the entire time!! He was ve new to the area. I was looking for a nice size vehicle for the kids to fit in. I worked with Cory and he was fantastic the entire time!! He was very thorough and answered all my questions. Cory found a vehicle at another location and promised that is was immaculate and he was right!! I purchased a used Toyota RAV-4 and I love it! I would highly recommened DCH Toyota in Wappingers to anyone. I will definitely go back and work with Cory for my next purchase. He wasn't the typical car salesman that we think of but very personable and his follow-up was great! Thanks Cory!! More

Over the years, I have purchased 13 new vehicles from 13 different dealerships. That may sound strange to hear that. My experience with a new car purchase has always been negative. The sales people all s different dealerships. That may sound strange to hear that. My experience with a new car purchase has always been negative. The sales people all seemed to be trained in the same negative attitude, the same zero personality, the same 'if you don't buy it here, who cares'.attitude. I always wondered how these places stayed in business. And then..along came Heather! She was wonderful! I peppered her with a list of questions and she never faltered once in giving me the information that I wanted. I admit that I entered the dealership with clenched teeth, expecting the same old runaround that I was used to. It wasn't to be, and I can't say enough about the experience with Heather. This is your 'Sales Person Of The Year'. Where do I cast my vote? My RAV V6 is all that she promised and then some. I WILL be a repeat customer because of Heather. Thank you for letting me tell you about her. THANKS HEATHER! More