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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,483 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,483 reviews

April 22, 2010

I returned to this dealership to buy my second Toyota - this one is a RAV4. I received the same prompt and friendly service that I experienced my first time there. Eduardo was informative and very willin More

by sneakers345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwardo Ortiz
Apr 27, 2010 -

DCH Wappingers Falls Toyota responded

Hi Ms. Ford, I see that this is the second vehicle you have purchased from our dealership. Thank you so much for choosing to do business with us once again. The sales consultant that worked with you this time is fairly new with us and it is nice to see that you received the high level of service that you received when you made your first purchase. It is very important that we never lose the desire and committment to put the customer first in all that we do. Thank you for the kind words about Eduardo Ortiz our sales consultant. Yours truly, Mike Limata General sales manager

April 19, 2010

Professional, smooth operation. Eduardo was knowledgeable and engaging. I have previously driven an '06 Avalon and '10 Camry hybrid that were company cars that came through this dealer. I was More

by dougiefresh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
Apr 27, 2010 -

DCH Wappingers Falls Toyota responded

It is such a nice gesture on your part to take the time out of your busy schedule to write these kind words. The nicest thing any customer can do is to share with others about the kind of dealership we are and how we treat the folks that visit with us. We believe that anyone that visits with us should receive the highest level of professional attention in their search to purchase a vehicle. thank you also for the kind words about the sales consultant that worked with you. Yours truly Mike Limata General sales manager

April 12, 2010

Taryn greets you in a pleasent caring mammer. When asked technical questions she always has the answers or responds in a timely way. At check-out time ,she reviews concerns that need attention and present t More

by palmate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Taryn Bellino
Apr 14, 2010 -

DCH Wappingers Falls Toyota responded

Thank you so much for your candor and sharing your experience with others. The young lady who attended to your needs when you were here is an absolute asset to our organization and we are fortunate to have her on our team. Thank you again for the kind words and hope to see you again soon. Sincerely michael Limata General sales manager

April 10, 2010

Salesman spoke with me to understand what I wanted. Took me on a test ride in the type of vechicle that I was intersted. Explained all the features of the car. Did not pressure me to do anything the first d More

by tjrozmus51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gruen
Apr 14, 2010 -

DCH Wappingers Falls Toyota responded

We greatly appreciate that you have taken the time out of your busy schedule to write the review you have. Mr. Gruen is an exemplary employee and we are fortunate to have him as one of our team. It is sincere desire that every cutomer have a similar experience. Thank you for your kind words. Sincerely yours Michael Limata General sales manager

April 10, 2010

Paul was excellent he was straight forward and worked within our budget to accomadate us . he didn't try to talk us into anything we didn't need and he stayed within our budget. he explained everything i More

by zeus06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
paul mandros
Apr 14, 2010 -

DCH Wappingers Falls Toyota responded

Zeus06, We are very pleased that you found Paul to be the kind of sales consultant that someone such as yourself enjoyed working with. We take great pleasure in hearing from customers that have received the type of purchase experience they are entitled to. Thank you for sharing your thoughts with others as well. Sincerely yours, Michael Limata General sales manager

April 04, 2010

Taryn is very friendly & makes you feel your service appointment is important. She always has a smile & Hello for you! We have used DCH Wappingers Falls Toyota for our last 3 cars, 1986 Avalon, 1999 Ava More

by mostransky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taryn Bellino
May 01, 2010 -

DCH Wappingers Falls Toyota responded

mostransky, we appreciate that you have been a long and loyal customer of not only our sales but also our superior service department. Taryn the young lady who you mention in your review is an example of the type of employee we want to staff at our dealership. She is bright, affable and customer friendly. We understand that your satisfaction with our service department is critical to our realtionship with you. Again thanks for the kind words. Sincerely yours, Mike Limata. General sales manager

March 30, 2010

My beloved Toyota Corolla had been showing its age of late, and though it could likely go another 50K miles, I decided to check out my options. I have been researching the Yaris for a year or more and k More

by gadjitfreek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pucher
Mar 31, 2010 -

DCH Wappingers Falls Toyota responded

Thank you so much for taking the time out of your day to share your experience at our dealership with others. We continually strive to provide the highet level of professionalism and service to our customers. Our customers are our primary concern. Michael Limata Dch Wappingers Falls Toyota General sales Manager

March 24, 2010

The sales and service dept employees at DCH Wappinger Falls Toyota are by far the most professional men and women. On 03/24/2010 I bought my 2009 Highlander in for a service for the first time and I am More

by bmwilliams99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARYN BELLINO
March 21, 2010

We just purchased a used Rav 4 and we love it!!!! We dealt with a salesman named Paul Mandras and he was very nice, patient, understanding and extremely helpful and NOT pushy! We would recommend the To More

by MelanieM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mandras
Mar 22, 2010 -

DCH Wappingers Falls Toyota responded

Melanie and Dennis – Thanks so much for taking the time to share you experience at our dealership. If I can ever be of any further assistance, please don’t hesitate to contact me personally. Regards, Lee Burns, general manager.

March 19, 2010

I have been a very satisfied Toyota owner for 13 years. The personnel and service technicians at DCH Wappingers Falls Toyota are the reason why my next car will also be a Toyota. I am always greeted with More

by Hartwig49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taryn Bellino
Mar 22, 2010 -

DCH Wappingers Falls Toyota responded

Ms. Hartwig, thanks so much for your feedback! I will share your comments with all our employees. Hearing this comments encourages us to work even harder to satisfy our customers. Regards, Lee Burns, general manger.

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