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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,486 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,486 reviews

June 12, 2011

I have given this rating because the customer service was very good and they answered all of my questions. They also were very prompt on thier responses. More

by serjaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Mistretta
Jun 13, 2011 -

DCH Wappingers Falls Toyota responded

serjaz: Thanks for the great review. We appreciate the time and effort that goes into posting these reviews...and it's gratifying to know that our efforts to provide superior customer satisfaction are appreciated. We look forward to serving you in the future.

June 07, 2011

I had purchased a car at DCH a few years back and was pleased with the overall experience back then. The service has always been good and I wanted to give them the first shot when I was looking for a ve More

by aantalek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MJ Herring
Jun 07, 2011 -

DCH Wappingers Falls Toyota responded

aantalek: Thanks so much for this honest, straightforward review. We appreciate the opportunity to convey that the experience of buying a car can truly be hassle-free...if you find the right dealership, of course! On behalf of MJ and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride...and thanks for your continued loyalty. Lee Burns, General Manager

June 07, 2011

This is a GREAT Dealer on Hudson. First time i decide to get a new car for my sister and being service by Mary Snoek who has an excellent service to us, i will come to them next time i get mine. I could not More

by lazybear154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Snoek
Jun 08, 2011 -

DCH Wappingers Falls Toyota responded

lazybear154: Thank you very much for this review. We appreciate your taking the time to comment here and we look forward to seeing you again for your next vehicle! Lee Burns, General Manager

June 07, 2011

DCH Wappingers Fall Toyota was the best car buying experience we had. The Sales Reps really listened to what we wanted and would fit our lifestyle. They didn't try and sell us a vehicle we didn't wa More

by prinaldi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melissa & Neil
Jun 08, 2011 -

DCH Wappingers Falls Toyota responded

prinaldi: Wow. You're very welcome! We really appreciate this glowing review. You've completely portrayed the experience we strive to capture for every customer...from the initial greeting through delivery of your vehicle. I'm glad everything went smoothly and on behalf of Melissa, Neil and everyone here at DCH Wappingers Falls Toyota, enjoy that new Camry! Thanks again for the great review, Lee Burns, General Manager

June 01, 2011

While I do not usually respond to surveys or polls because (in my opinion) they are a waste of time, I wanted to write a quick note to say that working with Corey was a Rheal pleasure (sorry, I couldn More

by Mgnoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Rheal, Corey Rheal
Jun 02, 2011 -

DCH Wappingers Falls Toyota responded

Mgnoll, So basically, what prompted you to process this review was that play on Corey's last name? Hey, whatever it takes...it's a great review and you gave us all a laugh. On behalf of Corey and everyone here at DCH Wappingers Falls Toyota, thanks for your continued patronage and the rave review. Enjoy that Venza...and you have a Rheal nice day. Lee Burns, General Manager

May 28, 2011

The experience surpassed our expectations in every way. We were able to put a deal together that we didn't think was likely given our situation with a recently leased vehicle that we wanted to turn in. Co More

by John Hamel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Rheal, Corey Rheal
May 31, 2011 -

DCH Wappingers Falls Toyota responded

John Hamel: Relating your experience here is deeply appreciated. It can be difficult to erase the stigma associated with visiting a dealership...but we're trying - one customer at a time. "Delivering Customer Happiness" is not just a tagline. It's something we truly believe in. From Corey and all of us here at DCH Wappingers Falls Toyota, enjoy that new ride! Best, Lee Burns, General Manager

May 28, 2011

A thoroughly professional, frank and straightforward approach to providing me with good information without a hint of "sales pitch". Every effort was made by sales, finance and evaluation of my trade to More

by holzrahmen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rich Schiro, Rob Goldberg, Richard Schiro
May 31, 2011 -

DCH Wappingers Falls Toyota responded

holzrahmen: Your review embodies everything we strive to create in a customer experience! The straightforward approach, the provision of information in a way that informs as opposed to convinces...you nailed it. On behalf of Rich Shiro, Rob Goldberg and all of us here at DCH Wappingers Falls Toyota, we appreciate your patronage and look forward to serving you in the future! Best, Lee Burns, General Manager

May 19, 2011

It was great to deal with M.J from the moment my father and I walked onto the lot of DCH toyota. He came out and started chating about used cars and that turned into buying a new car. I Had no intentions More

by Mtv35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
M.J Herring
May 19, 2011 -

DCH Wappingers Falls Toyota responded

Mtv35: Congrats on your new Tacoma...and on your recent graduation! It sounds like you've got lots of great adventures in your future and I know your new Tacoma will be a reliable, comfortable addition. From MJ, Darrel and all of us here at DCH Wappingers Falls Toyota, we appreciate your business and this great review. Enjoy that new ride- Lee Burns, General Manager

May 19, 2011

They were all very accommodating and great to deal with -I would recommend anyone to check out Melissa for car dealer/ sales-it is especially nice to have a woman dealing for a change;Neil worked to assist More

by jjldee64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melissa, Neil and Lee Burns, Lee Burns
May 20, 2011 -

DCH Wappingers Falls Toyota responded

jjldee64: We appreciate your providing this great review. We know how important it is to feel comfortable and respected as a customer...and it's good to hear that your buying experience reflects this. On behalf of Melissa, Neil and everyone here at DCH Wappingers Falls Toyota, we appreciate your business and look forward to seeing you in the future. Enjoy your Corolla! Lee Burns, General Manager

May 16, 2011

Previously I bought a 2008 Corolla through Robert Goldberg and was very satisfied with the service. I recommended my son and daughter-in-law to go to DCH when they were looking for a different vehic More

by aries12cec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Snoek
May 16, 2011 -

DCH Wappingers Falls Toyota responded

aries12cec: Thank you Claire, for your kind review. It's good to know that you've found your family's varied buying experiences with DCH Wappingers Falls Toyota to have the common thread of that high level of customer satisfaction. It's consistent experiences like yours that reinforce how important it is to have friendly, helpful people like Mary, Robert and Ira. From all of us at Wappingers Falls Toyota, thank you for your continued loyalty. We appreciate it! Lee Burns, General Manager

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