DCH Wappingers Falls Toyota
Wappingers Falls, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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I have given this rating because the customer service was very good and they answered all of my questions. They also were very prompt on thier responses. very good and they answered all of my questions. They also were very prompt on thier responses. More
I had purchased a car at DCH a few years back and was pleased with the overall experience back then. The service has always been good and I wanted to give them the first shot when I was looking for a ve pleased with the overall experience back then. The service has always been good and I wanted to give them the first shot when I was looking for a vehicle. I had an idea which car I wanted and test drove it with my salesman MJ. There was never any pressure to purchase the vehicle and any questions I had were answered on the spot. Once I decided to purchase the vehicle there was no pressure to buy add-ons or additional warranties. They found me the best rate and the car was delivered and ready when they said it would be. When I got home I did find one small issue with the vehicle and contacted MJ on the phone. The issue was resolved with no questions asked. The whole experience was pleasant and I would recommend DCH Toyota of Wappingers to anyone looking to purchase a new or used car. More
This is a GREAT Dealer on Hudson. First time i decide to get a new car for my sister and being service by Mary Snoek who has an excellent service to us, i will come to them next time i get mine. I could not get a new car for my sister and being service by Mary Snoek who has an excellent service to us, i will come to them next time i get mine. I could not buy a car i want because i can't afford it and my sister does not want the reasonable price from DCH. More
DCH Wappingers Fall Toyota was the best car buying experience we had. The Sales Reps really listened to what we wanted and would fit our lifestyle. They didn't try and sell us a vehicle we didn't wa experience we had. The Sales Reps really listened to what we wanted and would fit our lifestyle. They didn't try and sell us a vehicle we didn't want or need. They clearly pointed out the differences in the two cars we were thinking about and then we were allowed to test drive both. They didn't rush us into a sale, but took time to explain in detail the options available. It was an easy choice for us -- the Camry, and we love it. Additionally, the staff made the paperwork processing so very easy. They had all the necessary forms ready when we arrived (no waiting!), they clearly explained everything to us in detail, answered any questions we had and were so pleasant and friendly every step of the way. I should also note that before we drove the car off the lot, the sales person took us step by step through all the options on the vehicle -- demonstrating everything as we went along. Melissa never rushed us -- even though closing time was very near! I plan to send my family & friends to DCH Wappingers Toyota and will definitely return for future purchases -- great dealership! THANK YOU, DCH WAPPINGERS TOYOTA! More
While I do not usually respond to surveys or polls because (in my opinion) they are a waste of time, I wanted to write a quick note to say that working with Corey was a Rheal pleasure (sorry, I couldn because (in my opinion) they are a waste of time, I wanted to write a quick note to say that working with Corey was a Rheal pleasure (sorry, I couldn't resist). In the beginning, I was set on purchasing a a new Highlander. But after some friendly conversation, we were able to focus our efforts on a more appropriate choice; the Venza. After test driving it, I was hooked. He made the entire sales process seamless and hassle free. I felt I was treated with fairness and respect; both which I feel are very important when making a $30k+ purchase of any item. This is my second car from the dealership...I already had a Rav 4. It my first V-6 car and I love it. Thanks Corey! More
The experience surpassed our expectations in every way. We were able to put a deal together that we didn't think was likely given our situation with a recently leased vehicle that we wanted to turn in. Co We were able to put a deal together that we didn't think was likely given our situation with a recently leased vehicle that we wanted to turn in. Corey Rheal was extremely effective in making our experience a pleasure. The experience reinforced my impression of their dealership, which was based on positive service department visits in the past. Keep up the good work!!! More
A thoroughly professional, frank and straightforward approach to providing me with good information without a hint of "sales pitch". Every effort was made by sales, finance and evaluation of my trade to approach to providing me with good information without a hint of "sales pitch". Every effort was made by sales, finance and evaluation of my trade to inform me rather than "convince" me. Responsible followup, professional delivery, thorough explanation and good eye to eye contact. Great job, great experience. More
It was great to deal with M.J from the moment my father and I walked onto the lot of DCH toyota. He came out and started chating about used cars and that turned into buying a new car. I Had no intentions and I walked onto the lot of DCH toyota. He came out and started chating about used cars and that turned into buying a new car. I Had no intentions of buying the Tacoma that day but the prices that he gave us were better than the used car prices. I appreciated all the help and he even saved me a grand with the graduation rebate thanks to Darrels help, so with that i would like to thank them. More
They were all very accommodating and great to deal with -I would recommend anyone to check out Melissa for car dealer/ sales-it is especially nice to have a woman dealing for a change;Neil worked to assist -I would recommend anyone to check out Melissa for car dealer/ sales-it is especially nice to have a woman dealing for a change;Neil worked to assist me with paperwork and was very friendly and offered several good suggestions. I purchased a Corolla 09 and found that it was in great condition. More
Previously I bought a 2008 Corolla through Robert Goldberg and was very satisfied with the service. I recommended my son and daughter-in-law to go to DCH when they were looking for a different vehic Goldberg and was very satisfied with the service. I recommended my son and daughter-in-law to go to DCH when they were looking for a different vehicle for their family. They dealt with a young lady named Mary Snoek who was very personable, informed, caring and who kept in touch with them while she acquired the vehicle they wanted, even going so far as to keep them up to date when they were in Florida. Ira Weiner was also instrumental in getting everything finalized to our satisfaction. I would recomment this dealership to friends for the quality of service they deliver. Claire Conrad More