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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,722 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,722 reviews

March 01, 2018

I have a 2013 Avalon Hybrid with a dead 12 volt battery. I did not drive my 2013 Avalon Hybrid sedan for about 3 months. The 12-volt battery was dead as a result. Allison Croshier was flexible as I could n More

by GLTCHIU1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Mar 02, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the wonderful review of our service department! We are so glad Allison was able to help you in your time of need. We hope to see you again!

February 28, 2018

Fast easy and couldn’t be happier I went Into the dealership knowing what vehicle I wanted I was Helped by David who was very nice and very informative. I had Everything settled and do More

by brittklee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We will be sure to pass along your kind words to David, and we look forward to seeing you again soon!

February 28, 2018

New Car We went there looking for a new car and were able to purchase the managers demo car. Which was awesome because it was a great price. Overall great ser More

by desi424468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel
Feb 28, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the review! Melissa will be thrilled with your kind words and recommendation. However, I would appreciate the chance to speak with you about your other concerns. Please contact me at (845) 296-4200 at your convenience. I can also be reached by email at lburns@dchusa.com. Sincerely, Lee Burns, General Manager

February 28, 2018

Great shopping experience Thanks Eric for an easy, pleasant car buying experience. Have to admit I wasn't looking forward to going through the car buying process, but it was p More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lahl
Mar 02, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for leaving us such a great review, Ray! We hope to see you again!

February 28, 2018

Many thanks to Eric! I was not expecting it to be so easy to purchase a new car. So many choices to make. Eric was very patient and a pleasure to work with All the bells More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lahl
Mar 02, 2018 -

DCH Wappingers Falls Toyota responded

Elizabeth, thanks for a stellar review! We are glad that Eric was such a help to you during your visit with us. Enjoy your new car!

February 28, 2018

Eric is Great! Thanks to Eric my experience at Toyota DCH was great! I went in last week to talk about my new lease options and he was patient and personable. He ans More

by Jessica OB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lahl
Mar 02, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the 5-star review, Jessica! We are so happy that Eric made your experience so great. Enjoy your new car and we hope to see you again!

February 28, 2018

drivers window vibrates when radio playing excellent- once they located the problem it was fixed. no more vibrating window on my morning commute! i will defiantly be going back to DCH for ser More

by Liza Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Mar 02, 2018 -

DCH Wappingers Falls Toyota responded

Liza, thank you for leaving us a 5-star review! We are delighted that you had en excellent experience with our service department. We're looking forward to seeing you for your next appointment!

February 27, 2018

Fixing my 2009 Prius I took my 2009 Prius to DCH for NY inspection. They found all the problems and fixed them competently. It was not inexpensive. Another thing, I bo More

by GLTCHIU1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Feb 28, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the review! We appreciate your feedback, and please know that your voice has been heard. If you have any further comments, please contact me at (845) 296-4200 at your convenience. I can also be reached by email at lburns@dchusa.com. Sincerely, Lee Burns, General Manager

February 26, 2018

Service I recently had my car serviced for a problem with the tire pressure gauge light. While they assured me the pressure in my tires as well as the spare More

by BPEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Feb 26, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star feedback on your experience with our service department!

February 26, 2018

Great Everyone is always so friendly and helpful. They are always on time and always have a convenient appointment time. Wait time is always short too. Evi More

by CNSAMMARCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Feb 26, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great review of our service department! We appreciate your wonderful feedback!

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